Security Guard
1 month ago
Security Guard - On-Call Full-Time
**Responsibilities at each site will vary, but will generally include**:
- Controlling access to the facility
- Regular foot patrols
- Monitoring CCTV cameras
- Providing first aid
- Providing excellent customer service
- Writing detailed incident reports
- De-escalating potentially violent situations
- Responding to alarms and emergency requests
- Managing lost and found
- Reporting unusual activity, property damage, security breaches, etc. to our Operations Centre and emergency services
**You'll be a great fit if you have**:
- Excellent customer service and problem-solving skills
- Strong English communication skills, both verbal and written
- A passion for being active, since your patrols may be indoors or outdoors, in all weather conditions, and can include stairwells, uneven surfaces, and parkades
- Physical ability to stand and/or patrol for the majority of a shift (8-hours average)
- Confidence interacting verbally with team members, client personnel, members of the public, and emergency services
- Some experience in security would be an asset, but other experience in customer service or volunteering can still help you succeed
- Confidence approaching and leading in emergency situations, including trauma, aggression, intoxication, bodily fluids, etc.
- A keen eye for watching and reporting irregularities, such as security breaches, facility and safety hazards, and emergency situations
- Basic skills in utilizing technology, including writing reports on a computer, tracking patrols in a smartphone, and communicating via two-way radio
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