IT Manager

6 months ago

Vancouver, Canada Pursuit Collection Full time

What will be your daily pursuit?:
We are seeking an IT Manager with a broad range of skills to lead our IT department for Pursuit’s growing Flyover Attractions, currently located in Chicago, Las Vegas, Reykjavik, and Vancouver. The IT Manager will oversee all aspects of Flyover Attractions’ information technology systems and infrastructure, from employee hardware to the software that supports the operations such as retail, point of sale, and ticketing. This role requires leadership, planning, and technical expertise to align IT initiatives with business objectives.

Compensation:
The salary range for this role is $120,000/yr - $135,000/year with a yearly short-term incentive of 10% of base salary, with a max achievement of 120%. Pursuit offers a full suite of benefits, including flexible time off, an RRSP contribution matching plan, and discounts at our hotels, restaurants, and attractions. A full breakdown of benefits and perks will be discussed in the interview process.

What perks can you expect?:

- Work in a dynamic, culturally diverse team from around the globe
- Free access to Pursuit attractions for staff and family, send a friend at half the price
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations

What will you do in this job?:
**Team Leadership**:

- Lead, mentor, and manage a team of IT professionals and other contractors, ensuring a high level of motivation, productivity, and professional growth.
- Develop and implement training programs to enhance the skillset and knowledge of team members.
- Identify opportunities for automation or other more efficient processes
- Drive consistency and ensure documentation is current to allow each site to support each other
- Create and manage budgets and forecasts
- Liaise with department heads and business stakeholders to understand IT requirements and align technology solutions with Flyover goals.
- Facilitate effective communication between IT and other departments, ensuring seamless integration of technology into departmental processes.

**Technical work and Management**:

- Responsible for the implementation, management, and maintenance of the Pursuit Flyover technology environment, including hardware, software, and network components.
- Oversee the level-2 and 3 technical support of all computing, peripheral, network, and system issues related to the Flyover locations
- Support includes specification, installation, and testing of computer systems and peripherals while establishing standards and guidelines
- Responsible for the implementation and support of peripheral technologies including point of sale, ticketing systems, payment systems.
- Manage incident response and disaster recovery plans within the department, ensuring business continuity in case of emergencies.
- Work is performed with little supervision and requires initiative and judgement.
- Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

This list describes a lot of what this role does, but no job description can anticipate every single issue or project that could come up. Pursuit and Flyover Attractions might need to reduce, add or change job tasks occasionally.

What skills and experience do you need for this job?:
**Qualifications**:

- A degree in Information Technology or related field, or equivalent experience is required.
- 2+ years of experience in IT management, with a demonstrated record of successful leadership and team management.
- 3-5 years of hands-on experience in IT Infrastructure, information security, and systems administration.
- 1-2 years’ experience installing and supporting MS Windows desktop computers and peripherals
- A solid foundation in operating systems, hardware components, system integrations and troubleshooting techniques is essential.
- A robust knowledge of networking fundamentals is helpful, including understanding protocols, diagnosing network issues, and managing network devices.
- Experience working in a hospitality related environment with technologies including Point-of-Sale systems, payment cards, receipt printers, scanners, etc. is highly preferred.
- Proven project management experience is preferred.

**Skills**
- Ability to author non-trivial documents with both text and graphical elements and using these documents to keep diverse types of operational teams and staff informed.
- Self-starter and thought leader for the infrastructure department and is expected to bring ideas to the table for consideration.
- Willingness to work with a geographically dispersed team in a seasonal environment.
- Ability to organize and prioritize multiple tasks in a fast-paced environment.
- Sense of urgency to complete job duties accurately and in a timely manner.
- Strong knowledge of IT principles,

  • Itd Program Site Manager

    2 weeks ago

    Vancouver, Canada IT Directorship Full time

    **Job Type**:Full-Time **Location**:Vancouver (Hybrid Remote) **Position Overview**: Our team members are also Company stakeholders, sharing an entrepreneurial mindset geared towards making a meaningful impact by creating business value, working with purpose, and cultivating a culture of C.A.R.E. This position is based in downtown Vancouver, BC, with...

  • IT Site Manager or Associate

    3 weeks ago

    Vancouver, Canada IT Directorship, IT Advisory & Assurance Full time

    This position is based in downtown Vancouver, BC, with flexibility for remote work. Daily collaboration with team members and clients, both local and abroad, is expected. Responsibilities & Duties - Lead the operational health of IT, technology management, and strategic IT initiatives within a select portfolio of client sites - Manage key IT processes such...

  • Quality Manager

    1 month ago

    Vancouver, Canada Atlantis IT group Full time

    **Role name**: Quality Manager LOCATION - VANCOUVER HYBRID POSITION **Role Description**: Experience automating testing and QA activities using AI and other emerging technologies. Additionally, the role will perform testing with teams developing rapid prototype solutions in innovative environments. They will redefine the QA and testing functions, championing...

  • Quality Manager

    1 month ago

    Vancouver, Canada Atlantis IT group Full time

    HYBRID POSITION LOCATION - VANCOUVER Role name: Quality Manager Role Description: Experience automating testing and QA activities using AI and other emerging technologies. Additionally, the role will perform testing with teams developing rapid prototype solutions in innovative environments. They will redefine the QA and testing functions, championing a...

  • Deployment Project Manager- Railway

    7 months ago

    Vancouver, Canada Atlantis IT Group Full time

    Deployment Project Manager **Location**: Vancouver, CA Fulltime Job Description & Skill Requirement: - Responsible for all Solutions Deployment scope on a given Project. - Organize the logic of SD work with the SD Team Leaders, the SMO, and the Project team. - Reconciles bottom-up SD planning inputs from Team Leaders to top-down planning requirements...

  • Project Manager

    2 days ago

    Vancouver, Canada IT Blueprint Solutions Inc. Full time

    **Responsibilities** - Develop project plans, goals, and budgets while identifying resources needed, developing schedules, and measuring results in the company’s PSA. - Understand overall project objectives, as well as the role and function of each project team member. - Ensure the project objectives and requirements are clear and agreed upon by all team...

  • Quality Manager

    2 weeks ago

    Vancouver, Canada Atlantis IT group Full time

    Location - Vancouver Hybrid position **ROLE**:Quality Manager - AI technologies** Role Description: Automation QA Lead with experience in AI technologies - AI Technologies, Selenium, Java/Python, Robot, CI/CD pipelines, knowledge of performance testing is a plus.

  • Construction Project Manager

    6 months ago

    North Vancouver, Canada Jaydon IT Solutions Full time

    Hi, Please go through below job description and let me know your interest, **Job title: Project Manager | Tenant Improvements** **Location: North Vancouver, BC** **Length: Full Time** **Job Details**: Minimum of 5 years of experience in commercial construction project management, with a focus on design-build tenant improvements Strong knowledge of...

  • Managed Services Technical Team Lead

    7 months ago

    Vancouver, Canada IT Blueprint Solutions Inc. Full time

    **Managed Services Technical Team Lead** IT Blueprint Solutions is a fast-growing Vancouver-based company that provides expertise in IT solutions comprised of cloud services, best-in-class hardware, software, security, and data protection. We are currently looking for a full-time Managed Services Technical Team Lead to join our...

  • Associate IT Consultant

    1 month ago

    Vancouver, Canada IT Directorship Full time

    **Division**:ITD Program Operations **Location**:Vancouver (Hybrid Worker) **Position Overview**: **Positions Responsibilities**: - Work within a small team on ongoing IT project and program management activities including, but not limited to: - Support ITD Site Managers on various IT transformation initiatives and operational responsibilities -...

  • Desktop & Networking Technician

    7 months ago

    Vancouver, Canada happier IT Full time

    Desktop Support Technician This role will be to provide overall hardware/software support to our clients across the Lower Mainland (Vancouver, BC) The position will assist our helpdesk being hands in the field, troubleshooting issues and deploying new hardware. Desired Skills & Experience **Responsibilities**: - Image and install software on Windows, and...

  • Data Analyst

    7 months ago

    Vancouver, Canada Dallas IT Full time

    **Title**: Data Analyst / Business Analyst (Data) **Location**: Fully remote or Hybrid in Vancouver, BC **Duration and hire type**: Contract, 6+ month project In this role youll help gather and organize information related to data products which will be used to build business-critical, scalable data processing solutions, and intuitive and trustworthy data...

  • Associate IT Consultant

    4 weeks ago

    Vancouver, Canada IT Directorship Full time

    Division: ITD Program Operations Location: Vancouver (Hybrid Worker) Position Overview Our Associate Consultants are equipped with a blend of technical knowledge, business acumen, troubleshooting expertise, and excellent soft skills. This role is a great fit for those who are avid problem solvers and who enjoy working in fast-paced,...

  • Manager in Training

    7 months ago

    Metro Vancouver Regional District, Canada Call It Spring Full time

    **JOB SUMMARY** Reporting to the District Sales Manager, and various Head Office departments, the Store Manager is responsible for the profitable operation of one store. Embodying the ALDO Group’s values of integrity, love and respect, the Store Manager acts as a coach and mentor, fostering growth and development for all team members in support of the...

  • Itd Crc Coordinator

    1 month ago

    Vancouver, Canada IT Directorship Full time

    **Status**:Full-time **Functional Area**: Cyber Risk & Compliance (CRC) **Location**:Vancouver (Hybrid Worker) **Position Overview**: **General Duties & Responsibilities**: - ** CRC Program & Projects** - Work within a small team on ongoing IT project and program management activities including, but not limited to: - Oversee and coordinate program and...

  • Cyber Risk

    5 days ago

    Vancouver, Canada IT Directorship Full time

    **Responsibilities & Duties** - Support on-going IT control monitoring activities, conduct IT audits and assessments, and optimize cyber risk portfolios - Make recommendations to address control deficiencies, optimize risk, and improve operational efficiency - Work with client sites and remotely liaise with staff at all levels of the client organization -...

  • Business Management Consultant

    6 months ago

    Vancouver, Canada Book It Canada International Education LTD Full time

    '''Duties:''' - Conduct business analysis to identify areas of improvement and develop recommendations for clients - Collaborate with clients to understand their business goals and objectives - Provide expert advice and guidance on management strategies and best practices - Develop and implement project plans to drive organizational change and process...

  • Computer Systems Development Manager

    3 months ago

    Vancouver, Canada Sophus IT Ltd. Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Plan and control budget and expenditures - Meet with clients to discuss system requirements, specifications, costs and timelines - Plan, organize, direct, control and evaluate daily operations **Experience**: - 2 years to less than 3 years **Workplace information**: - Hybrid -...

  • Computer Systems Development Manager

    6 months ago

    Vancouver, Canada Sophus IT Ltd. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Tasks**: - Plan and control budget and expenditures - Recruit, train and supervise staff - Plan, organize, direct, control and evaluate daily operations - Meet with clients to discuss system requirements, specifications, costs and timelines **Workplace information**: - Remote work...

  • Computer Systems Development Manager

    6 months ago

    Vancouver, Canada Sophus IT Ltd. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Tasks**: - Plan and control budget and expenditures - Meet with clients to discuss system requirements, specifications, costs and timelines - Plan, organize, direct, control and evaluate daily operations **Workplace information**: - Remote work available - Work Term: Permanent - Work...