Parts Technician

1 week ago

Dartmouth, Canada Joe Johnson Equipment Halifax Full time

**_______________________________________**

**PARTS TECHNICIAN
**LOCATION**:Dartmouth, Nova Scotia

**POSITION TYPE**:Full Time (Monday-Friday Day Shift)

**PARTS TECHNICIAN SUMMARY**:
The Parts Technician will be responsible for assisting with the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including processing orders, providing price quotations, checking inventory for product availability, providing delivery dates to customers, verifying prices and the receiving and shipping of parts to customers in a timely and accurate manner.

**PARTS TECHNICIAN ACCOUNTABILITIES**:

- Provide customer service to both internal and external customers
- Shipping and receiving of parts in a timely and accurate manner
- Receive, provide and issue purchase orders and receipts of goods
- Research availability of parts, either within the facility or from other resources as necessary
- Search part numbers using a computer or standard catalogue
- Mark materials with identifying information to communicate parts allocations to service work orders
- Track orders to obtain accurate delivery time and follow up on back-ordered parts
- Respond to inquiries of staff (Rentals/Sales departments, service department and Parts Manager) to provide information and/or direction regarding the status of deliveries, etc.
- Maintain communication with shipping providers, suppliers and customers to ensure efficiency within the parts department
- Provide and maintain accurate back-order reports
- Effectively sell and cross-sell parts referencing active campaigns or promotions
- Complete all applicable inventory, work orders, PO’s, receipts of goods entry and put stock away
- Participate in required inventory & cycle counts
- Additional coverage will be needed during peak seasons and vacation time, which may require some overtime - overtime will be paid out accordingly
- Participate in training to remain up to date on products represented by JJE and new/revised protocols
- Processes a variety of reports in written and electronic form (e.g., requisitions, paperwork, reports, etc.) to distribute information and/or materials to appropriate parties.
- Assist the Rentals/Sales Departments and Service Department in scheduling by meeting regularly to communicate status of parts orders

**POSITION REQUIREMENTS/QUALIFICATIONS**:

- Valid driver’s license with a clean driver’s abstract
- Valid forklift license or willing to obtain
- 3-5 years’ experience in a heavy equipment, automotive parts and/or service environment
- Experience in Inventory Management
- Mechanical aptitude or previous exposure to heavy equipment parts
- Experience with a computerized inventory/work order system
- Proficiency in Microsoft Office programs including Outlook and Excel
- Ability to prioritize and organize workload in a fast-paced environment
- Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization
- Ability to read and interpret documents such as parts manuals, safety rules, operating and maintenance instructions, and procedure manuals
- Basic mathematical skills
- Detail-oriented individual with a strong work ethic and positive team attitude

**JOE JOHNSON EQUIPMENT OFFERS**:

- Strong compensation structure (based on experience) + bonus and increase opportunities
- Fully paid Group Benefits package - inclusive of Health, Dental, Life, Disability and Travel coverage
- Employer Paid, Employee Assistance Program (EAP)
- Employer Matching Retirement Savings Plan
- Paid Personal Days - for those unexpected life events
- Work boot and prescription safety glasses reimbursement
- Opportunity for professionally growth
- Tuition & Professional Development paid
- Federally recognized as certified Employment Equity organization
- Safe work environment, m ember of multiple provincial safety programs and COR certified
- Exceptional best-in-class products and service offerings for our customers
- Charitable Giving Program - proud to support a variety of organizations in our communities
- Educational Scholarship Program
- Our Core People Values: _Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition- ______________________________________

**ABOUT JOE JOHNSON EQUIPMENT:
As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.

JJE is a dynamic and growing organization, focused on maintaining an “employer of choice” culture. We have a stable, team-based, and collabor

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