Customer Care Specialist

5 days ago


Edmonton, Canada APPS Cargo Terminals Full time

**Business Unit**: APPS Cargo Terminals**

**Position**: Customer Care Specialist**

**Location**: Edmonton, AB**

APPS Cargo Terminals is committed to providing flexible industry-leading transportation and supply-chain solution in a manner which is consistent with our customer expectations & our "core values" of integrity, respect & continuous improvement. Our motto is "we promise, we deliver service" and our team is an integral part of this.

As part of our continued growth, we are looking for a Customer Care Specialist who will be responsible to meet the below criteria.

**Responsibilities**:

- Accurately enter pick up requests into database/Data Entry
- Process paperwork and report as necessary in an efficient manner
- Ability to meet quarterly KPI consistently
- Back file paperwork as necessary

**Qualifications**:

- Understanding of Customer Service
- High attention to detail
- Highly organized and able to prioritize/manage workload effectively
- Self-motivated and enjoys fast-paced work environment
- Ability to Multi-task
- Ability to work in a team environment
- Excellent interpersonal and communication skills

**Hours and Location**:

- 0900-1730, Full-Time, Permanent
- West End, Edmonton, AB

**Renumeration**:
$45,000 Based on Experience

**Benefits**:

- A supportive work environment
- Employee Benefits Plan
- KPI Bonus Plan

**Intended Job Posting Audience**:
Anyone who can legally work in Canada

To: Angel Gollogly, Operations Supervisor

We thank all applicants for there interest however only those selected for an interview will be contacted.

**_Please note that APPS Cargo Terminals is an Employment Equity Company_



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