Client Support Worker

7 months ago

Prince Albert, Canada YWCA Prince Albert Full time

Job Description
**Job Title**: **Client Support Worker - Our House**

**Job Type**: Part - time (guaranteed 20 hours per week)

**Location**:94 - 15thStreet East, Prince Albert, SK

**Reports to**: Our House Supervisor/Manager

**About the YWCA**: YWCA Prince Albert is a friendly and rewarding place to work. There are many opportunities for advancement for hard - working, positive, team - oriented people.

**Responsibilities**:
YWCA Prince Albert’s **Our House Supportive Recovery Centre** is home to three distinct programs serving specifically: Women in Crisis, individuals living with persistent mental health and addiction experiences, and people seeking haven while in pre and post in-patient substance abuse treatment. All three programs have their own distinct space but operate in synch to create a community where people gain a sense of belonging and purpose.

Client Support Workers are members of the Our House team and work together to provide support for clients/residents in a flexible, compassionate, and responsible manner. Client Support Workers work flexible hours and must be available occasionally for “non-social” hours. (Weekends, stat holidays and evenings).

**Qualifications**:

- Post - Secondary education IE: Rehabilitation worker, Disability Support Worker, partial university or other relevant training and experience in the human services field and/or lived experience in the area of Mental Health/Addiction recovery;
- Valid driver’s license;
- Mental Health First Aid or willingness to attain certification;
- Good communication skills, written and oral;
- Ability to work independently as well as with a team;
- Demonstrate a pro - active approach, flexibility, tolerance, perseverance and competence;
- Understanding and use of Psychosocial Rehabilitation and Recover values and practices;
- Understanding and awareness of First Nations culture;
- Experience in working with people with mental health, substance misuse and/or cognitive disabilities;
- Excellent time management skills;
- Must pass YWCA Security Clearance (includes VSC);
**Remunerations**: TBA

Additional YWCA Benefits**:

- Paid vacation days
- Paid sick time
- Benefit packages (life insurance, health, dental, LTD); Employee pays portion
- 5% matching pension plan
- Professional development opportunities

**Duties**:

- A primary shared caseload of four to six clients and shared responsibility with a team for all other clients in Our House;
- Provide culturally sensitive outreach, case management, counselling and other needed services to clients;
- Assist residents/clients in skills of daily living;
- Assist residents/clients in the management of medication;
- Organize and participate in recreational activities;
- Organize and conduct groups in areas such as life skills, health teaching, social/leisure/recreational etc.;
- Provide assistance with transportation to and from Food Bank, grocery shopping (one on one, group outing), and other shopping;
- Ensure appropriate records are completed and maintained, such as contact notes, incident reports, etc.;
- Participate in staff training - First Aid/CPR, PART, MHFA, ASIST, and in-service education;
- Be willing and able to provide First Aid/CPR;
- Attend staff meetings and staff planning/team meetings as required;
- Assist in ensuring the safety and security of the Our House building as may be required ex. Monitor cameras, walk through, lock checks etc.;
- Prepare meals;
- Have knowledge of Mental Health First Aid and provide appropriate, professional responses to residents disclosing thoughts of self-harm or suicide, hallucinations, delusions or other symptoms;
- Other duties as may be assigned by management;
**Probation**: All YWCA Prince Albert positions contain a three-month probation period.

*All applicants must reside in Saskatchewan.

**Job Type**: Part-time

**Salary**: From $22.18 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

Work Location: In person

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