Receptionist

3 weeks ago

Truro, Canada The Confederacy of Mainland Mi‘kmaq Full time

**EMPLOYMENT OPPORTUNITY**

**The Confederacy of Mainland Mi'kmaq**
**Department of Finance & Administration**

**Receptionist**

**About CMM**
The Confederacy of Mainland Mi'kmaq (The CMM) is a Tribal Council representing eight, Mi'kmaq communities of mainland NS. Our mission is to proactively promote and assist Mi'kmaq communities' initiatives towards self-determination and enhancement of community. The CMM main office is in the Millbrook Mi'kmaw Community in Nova Scotia and has over 120 Employees. The CMM's Department of Finance & Administration is currently looking to fill the position of Receptionist.

**Position Overview**
Under the direction of the Director of Finance & Administration, and reporting to the Office Manager, the Receptionist is responsible for providing front line service to staff and clients of The CMM. The Receptionist also supports the Office Manager with ordering supplies, ensure the office is running efficiently, and other office duties as prescribed or directed.

**Overview of General Responsibilities**:

- Greeting all persons entering The CMM by providing front line, professional client service.
- Responding to questions on programs and workshops/meetings taking place in-house.
- Helping to coordinate events by setting up meeting spaces for scheduled meetings.
- Monitoring client traffic/flow at the reception area and referring face to face and telephone clients to appropriate staff.
- Providing general information about The CMM, programs and services offered, and basic information regarding the First Nations Communities we serve and support.
- Providing information to clients about appointment procedures and assisting drop-in or phone in clients with making appointments with staff.
- Informing staff about their scheduled appointments.
- Opening/closing office and phone lines according to hours of operation and ensuring messages are forwarded to appropriate staff.
- Ensuring reception area, meeting rooms, and break out rooms are in a clean and orderly manner (wiping counters, refilling supplies for coffee stations, loading/unloading of dishwashers, ensuring refreshments are re-stocked, etc.)
- Receiving and documenting incoming calls.
- Receiving and distributing mail and maintaining log of mail activities.
- Completing the weekly itinerary and ensuring it stays up to date daily.

**Position Requirements**:

- 1-2 years experience in a similar position or equivalent combination of education and experience. Administrative Assistant certificate/diploma would be an asset.
- Experience working in or with First Nation communities.
- Experience working in a fast-paced environment and delivering friendly and efficient customer service.
- Strong written and verbal communication skills
- Strong time management and organizational skills, as well as reliable and timely attendance are crucial to the position and organization.
- Ability to work independently and as part of a team.
- Strong work ethic and ability to work in an environment requiring discretion and confidentiality.
- Ability to Speak Mi'kmaw considered an asset but not necessary.

**Why work with us?**
The Confederacy of Mainland Mi'kmaq (The CMM) is well known throughout Canada as a professional organization that is committed to providing a pleasant and healthy working environment for all its employees. As an organization, we understand that a great work/life balance is essential to success. As a full-time employee you can expect:

- An atmosphere that is both professional and family oriented.
- Enrollment in the organization's benefits packages on your first day of employment with no waiting period, which includes Health & Dental, and Employee & Family Assistance Program (EFAP).
- Generous amounts of paid time off (Paid Statutory Holidays plus St. Anne's Day and Aboriginal Day, Summer Shutdown (2 weeks), Christmas Shutdown (roughly 2 weeks), plus 1 weeks of discretionary vacation time (up to 2 weeks with 10 years of service).
- Social Committee, Staff Days, Staff Knowledge Days, etc.

Salary/Employment Term: $37,000 to $47,000 per year based on qualifications and experience. This is a permanent contract (pending one-year probationary contract).

**Application Deadline: Open until Filled**

**Submit Cover Letter and Resume to: Human Resources**
**c/o The Confederacy of Mainland Mi'kmaq**
**PO Box 1590, Truro, Nova Scotia B2N 5V3**

**_ Applicants must provide proof of Canadian Citizenship of Permanent Residency._

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