Food Counter Attendant
3 months ago
Please drop off your resume on the following locations if you interested. We would be happy to give you a quick interview.
**STONY PLAIN ROAD AREA (near Walmart)**
- 18531 STONY PLAIN RD (All shifts including Night shifts)
**LESSARD ROAD AREA**
- 18314 LESSARD RD EDMONTON, Alberta T6M 2W8 (ALL SHIFTS including night shifts)
- 4819 184TH STREET (Esso 711 Gas Station) (Opening 4am-12p & Closing 3pm-11pm)
- 20108 Lessard Road NW (ALL SHIFTS)
**STOREFRONT JOB DESCRIPTION**
This position involves the execution of Tim Hortons’ standards around people, product, cleanliness and exceptional customer service while on shift.
**Qualifications**:
- Previous experience in a customer service role is an asset
- Reliability and ability to work flexible hours
- Strong communication and interpersonal skills
- Ability to adhere to policies/procedures
- Able to operate effectively as part of a team in a fast paced environment
**Key Responsibilities**:
**Hospitality**
- Demonstrates that customer service is his/her number one priority
- Makes a positive first impression: smiles, makes eye contact, maintains a positive tone of voice and says thank you
- Responds to customers in a friendly manner with an appropriate sense of urgency
- Suggests products, combos or sizes appropriately
- Resolves customer concerns and complaints in a friendly manner
- Communicates showcase needs to the baker and helps merchandise the product
- Keeps the front counter/drive thru area clean, organized, stocked and ready for rush periods
- Follows proper cash procedures
**Policies & Procedures**
- Follows all store policies and procedures (e.g. cash handling procedures, back door policy, break policy, injury & illness reporting policy)
- Reports all accidents, unsafe conditions and security incidents to management
- Maintains a neat, clean and professional appearance, in accordance with the Career Wear policy
**Operations**
- Always follows Tim Hortons standards and guidelines when preparing product for our customers
- Always records coffee times on the pots, and discards expired coffee
- Prepares soups, sandwiches, bagels and accompaniments as required, following the order monitor to ensure accuracy of each order
- Regularly takes temperatures of the required product and records it in the Time & Temperature log
- Supports a clean dining environment through table clean up
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Owner or Store Manager
- Other duties as required
**Benefits**:
- 50% employee meal discount
- 50% employer contribution towards your premium
- Flexible schedules
**STOREFRONT JOB DESCRIPTION**
**NOC#: 6641**
This position involves the execution of Tim Hortons’ standards around people, product, cleanliness and exceptional customer service while on shift.
**Qualifications**:
- Previous experience in a customer service role is an asset
- Reliability and ability to work flexible hours
- Strong communication and interpersonal skills
- Ability to adhere to policies/procedures
- Able to operate effectively as part of a team in a fast paced environment
**Key Responsibilities**:
**Hospitality**
- Demonstrates that customer service is his/her number one priority
- Makes a positive first impression: smiles, makes eye contact, maintains a positive tone of voice and says thank you
- Responds to customers in a friendly manner with an appropriate sense of urgency
- Suggests products, combos or sizes appropriately
- Resolves customer concerns and complaints in a friendly manner
- Communicates showcase needs to the baker and helps merchandise the product
- Keeps the front counter/drive thru area clean, organized, stocked and ready for rush periods
- Follows proper cash procedures
**Policies & Procedures**
- Follows all store policies and procedures (e.g. cash handling procedures, back door policy, break policy, injury & illness reporting policy)
- Reports all accidents, unsafe conditions and security incidents to management
- Maintains a neat, clean and professional appearance, in accordance with the Career Wear policy
**Operations**
- Always follows Tim Hortons standards and guidelines when preparing product for our customers
- Always records coffee times on the pots, and discards expired coffee
- Prepares soups, sandwiches, bagels and accompaniments as required, following the order monitor to ensure accuracy of each order
- Regularly takes temperatures of the required product and records it in the Time & Temperature log
- Supports a clean dining environment through table clean up
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Owner or Store Manager
- Other duties as required
**Benefits**:
- 50% employee meal discount
- 50% employer contribution towards your premium
- Flexible schedules
**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week
**Salary**: Fro
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