Manager, Global Supply Chain Communication and

7 months ago

Toronto, Canada McCain Foods (Canada) Full time

**Position Title**:Manager, Global Supply Chain Communication and Change Management

**Position Type**: Regular - Full-Time

**Position Location**: Toronto, Ontario, Canada ; Oakbrook Terrace, Illinois, US

**Grade**: Grade 06

**Requisition ID**: 24964

Company Overview:
Potatoes. French Fries. Taters. You love them, we make them. In fact, we make 1 in 4 of the world’s frozen potato products and if you have eaten fries this week, chances are, they were ours.

At McCain Foods, we know the importance that food plays in people's lives - the power it has to uplift and bring people, families, businesses and communities together. Guided by our purpose to bring enjoyment to people's lives through great tasting food, we believe that working together with our teams, business and community partners will bring sustainable growth and positive change - today, tomorrow and for generations to come.

As a privately owned family company with over 60 years of experience, a presence in over 160 countries and a global team of 22,000 people, our values and culture are at the heart of everything we do. Our core values - Family, Authentic, Trusted, and Quality - shine through every day, in everything we do.

**Position Summary**

The Manager of Global Supply Chain Communication and Change Management is responsible for managing, developing, and implementing the communications, strategies, plans, and programs for all Global Supply Chain.

She/he will develop and own the Supply Chain communication strategy, starting from ensuring timely and effective information sharing between regional and global supply chain teams, creating a new, formal recognition strategy. She/he will own the framework for creation and sharing of success stories, ensuring they are visible and relevant to the whole organization through collaboration with the global communications team.

She/he will facilitate change management for key global supply chain initiatives by collaborating closely with the cross-functional teams and external agencies to lead development of communication, training, and promotional materials. She/he will be accountable to drive Customer-Obsession in Supply Chain by creating inspiring communication, effective training, and success-story-based change management material.

**The Team**

McCain’s Global Supply Chain team is responsible for setting up the extended Supply Chain organization for success. The team focuses on enabling strong business performance by leveraging McCain’s global footprint as a competitive advantage. We partner with our Regional Supply Chain teams to evaluate the global flow of goods, establish core operating processes, and strengthen organizational capabilities. It is a growing team, and you will find you are surrounded by team members looking out for one another and always available to help someone in need.

**What You Will Be Working On**
- Develops, implements, and communicates strategies and key messages in clear and concise language using a variety of communication tactics
- Ensures internal and external communications are integrated
- Establishes and continually reviews best practice guidelines for communication and engagement
- Plans and coordinates information sharing across all functions and levels of the organization
- Ensures timely and accurate updates of all relevant information across multiple communication platforms (e.g., intranet, MS Teams, Yammer) and facilitates information sharing between regions and global organization
- Initiates and lead open conversations with teams, customers, and stakeholders to build trust and credibility
- Collaborates with internal and external groups to formulate change management plans and activities to support new projects and initiatives
- Integrates change management activities into project plan and leads execution against it
- Applies change management practices to create a strategy to support adoption of the changes required by key projects or initiatives (e.g., S&OP Transformation, technology implementation, standard metrics definitions)
- Works with Global Supply Chain leaders to assess change readiness and identify key stakeholders
- Accountable to create and regularly update training materials based on new projects and releases
- Leads coordination of global supply chain conferences, including agenda, content, attendees, and objectives

What You Need to be Successful
- Bachelor's degree in Supply Chain Management, Business, or a related field from an accredited institution
- 5+ years’ experience in Supply Chain, Communications, or related roles in a complex environment
- Effective communication skills (both oral and written) with the ability to interact with all levels of the organization
- Strong understanding of supply chain processes, data management principles and practices
- A proven ability to develop professional relationships and influence others
- Works well under pressure, change, and ambiguity
- Proven ability to operate effectively in both

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