Full and Part Time
5 months ago
**Position**:Full and Part Time Bridal Consultant
**Location**:934 Bloor Street West, Toronto ON (by Ossington Station)
**Start Date**:As soon as possible
**Overall Responsibilities**:one on one appointments, providing memorable experiences and generating sales
**Hours**:Wednesday - Sunday, weekend availability required
Allow us to introduce ourselves, we are Ferre Sposa, one of the top bridal boutiques in Toronto and we are looking for a hard-working, fun, and passionate individual to join our #ferresquad
Our business is vastly growing and we are looking for valuable team members to help continue our growth and help build our business even further We pride ourselves on providing genuine and exceptional service to the many brides looking for their dream dress. We live by the motto “Be Memorable” and are known for going above and beyond for our customers and each other. If you are someone who loves fashion, has dreamed of working in the bridal world, and can offer memorable experiences to those around you, then we would love to meet you
In the bridal consultant role, your job goes further than just helping brides “say yes to the dress”. As fun as the show is to watch, this job is the reality of the experience and is much more in depth than just what you see on TV. From the very start of the experience when they make their appointment, to the final pick up of the gown and everything in between, you are the bride’s resource and touch point until they say I do You are the one they will work directly with in the search to find the dress of their dreams and then throughout the entire process thereafter.
**Who are we looking for?**
- Someone that is Customer Service Focus
- Sales Driven and comfortable handling objections
- A great listener, who is enthusiastic and personable
- Has a strong awareness of self and communicates well
- Takes feedback well and uses it to improve
- Learns quickly and adaptable
- Builds Relationships
- Works best within a team setting
- Has a great sense of style
**List of Responsibilities May Include**:
- Sell Wedding Gowns and Accessories
- Create Memorable/Uplifting Shopping Experience
- Asking your brides to leave us a 5-star google review
- Build rapport and follow up with Brides
- Pre Appointment Calls to your brides before their appointment
- Maintain shop appearance
- Bridal industry knowledge, including: silhouette, gown designers, fabrics, competitors and terminology
- Use Bridal Live to manage customer records and invoicing
- Participate in content creation
- Coach New Consultants on Company Standard and Performance
- Use coaching to excel into the Bridal Expert Role within 3 to 6 months
**What does success look like in your role?**
- $250+ Sales Per Hour
- 40% Conversion Rate (minimum: 30%, target 40% stretch 50%)
- 80% of your brides served leave us a 5-star google review
- 2 Units per Transaction (1. Gowns and 2. Accessories, ex: Veils, headpieces, shapewear, Jewelry, etc)
- 1:5 Bridal Comeback Ratio
60% Bridal Comeback Conversion (how many brides you booked a come back appointment with and sold a wedding dress to)
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 15-35 per week
**Salary**: $16.00-$21.00 per hour
**Benefits**:
- Store discount
Day range:
- Every Weekend
Shift:
- 10 hour shift
- 8 hour shift
Work setting:
- Specialty store
Application question(s):
- Are you available to work both Saturdays and Sundays?
- Are you looking for Full Time or Part Time? Please note the hours per week that you hope to get.
Work Location: In person
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