Housekeeper, Pt

3 weeks ago

Ottawa, Canada Hard Rock International (USA), Inc. Full time

Overview:
The Housekeeper performs heavy cleaning and sanitization duties of assigned areas at the property ensuring environment is safe and hazard free.

**Responsibilities**:

- Stocking central storage facility and work centers with appropriate quantities of supplies and conducting inventories of such.
- Maintaining cleanliness in common/public areas of the casino
- Extract and clean carpet and tiles
- Execute guest deliveries issued through Synergy
- Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.
- Sweep, dust mop, and wet mop hard surface floors.
- Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.
- Stock, clean and sanitize restroom fixtures and surfaces.
- Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.
- Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.
- Assist in emergency clean-ups and provide coverage for absences.
- Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Other duties as assigned.
- Lives the Brand.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications:
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- High school diploma or equivalent required, along with six (6) months of janitorial experience. Previous stock room experience is preferred.
- WHMIS trained or able to be trained on WHMIS
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

SKILLS
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Must be able to work varying shifts and time schedules as needed

PHYSICAL DEMANDS
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- While performing the duties of this job, the employee is frequently required to stand; walk for long durations.
- The employee must frequently lift and/or move up to 50 pounds.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Additional Details:

- Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member._
- We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act._

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