Workday Technical Analyst

1 day ago

Toronto, Canada Dentalcorp Canada Full time

Who you are

You are an innovative, service oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are excited to join a company with an evolving culture and energized by designing and facilitating development that helps individuals and the organization succeed. You are committed to living our values and role modeling what values based leadership looks like day in and day out. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. As an individual who is driven by excellence, you are excited to contribute the success of one of Canada’s Best Managed companies.

Reporting to the Workday System Manager as part of the wider Workday operational team, you will play a key role in the team supporting our new Workday system in your area of expertise. This is a hybrid position based out of our Toronto Support Centre.

In this role, you will
- Provide Workday maintenance support for all Workday integrations (maintenance, configuration changes, and security)
- Resolve integration system issues for the modules as escalated by users
- Troubleshoot, analyze, detect, identify and correct technical problems and deficiencies regarding integrations
- Resolve service requests, issues and defects and escalated cases in relation to Workday reporting and/or integrations
- Involvement in the preparation and upload of data via EIBs as necessary
- Design, develop and modify integration solutions using Workday technologies - SOAP API, REST API, EIB, Cloud Connect, Studio
- Configure API Client and Integration System User security
- Serve as a Workday Reporting and Integrations domain expert and provide guidance and consultation to HR stakeholders and partners
- Continually strive to deepen your knowledge and understanding of the Workday system and environment
- Develop and maintain simple to complex Workday reports, including matrix and composite reports, utilizing Workday Report Writer and Report Designer
- Deliver meaningful metrics, trends and analytical insights via Workday reporting and dashboards
- Analyze, design and build new custom reports using standard Workday reporting functionality (ex: Report Writer, Calculated Fields)
- Design, develop and maintain reports and dashboards using Workday Report Writer in Workday
- Create standard, advanced, matrix and composite reports while understanding business needs internal/external to HR
- Provide support for existing custom reports in Workday
- Lead and execute full report development life cycle: requirements gathering, design, build, test and deploy

What we’re looking for
- Minimum of 3 years in a similar configuration role working with Workday in area of expertise
- Undergraduate or Bachelor Degree in Business, Human Resources, Information Technology, Computer Science, Math or similar
- Functional knowledge of one or more Workday modules: HCM, Absence Management, Compensation, Talent Management, Recruitment, Payroll, Expenses, Time Tracking, Scheduling
- Must have worked in projects involving multiple systems playing a cross system role solving functional/architectural/technical issues
- Understanding of integration encryption standards and how to implement them
- Studio Integration Experience, Reporting Knowledge, Workday Studio Experience, Workday Connector Experience and EIB
- Workday Report Writer and/or Integrations certifications preferred
- Demonstrated ability to think independently, analytically, problem solve, deliver solutions and results by recommending best practices
- Ability to prioritize workload and provide timeline follow-up and resolution to manage multiple high-priority assignments while meeting deadlines and quality standards
- Strong business acumen within a technical environment
- Excellent communication skills both verbal and written
- High curiosity and desire to learn, highly motivated
- Proficient computer skills with current technology, i.e. MS Office and other productivity or project management tools, and can be a quick learner to larger enterprise systems
- Able to work in team, collaborate effectively and build relationships
- Ability to offer input on issues and challenge the status quo/conventional wisdom

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
- recruitment/selection_
- process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted._

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