Claims Support Specialist, Specialty Insurance

2 weeks ago

Toronto, Canada Trisura Guarantee Insurance Company Full time

At Trisura, we expect more because we believe it can be done better.

We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.

We are currently seeking a qualified individual for the following opportunity in our Toronto office:
CLAIMS SUPPORT SPECIALIST, SPECIALTY INSURANCE SOLUTIONS - TORONTO

The Claims Support Specialist is a critical member of the team, providing operational and administrative support to the Specialty Claims team.

**As an integral member of the team, you will bring**:

- Dedication to exceptional customer service.
- Excellent communication and interpersonal skills and proven ability to work effectively within a team environment.
- Ability to thrive in a fast-paced environment with multiple, competing priorities.
- A logical, process-oriented work style with a passion for excellence and detail orientation.
- Exceptional working knowledge of Word, Excel and Outlook.

**Responsibilities**:

- Opening and acknowledging all new claims files.
- Managing claims inboxes.
- Processing and maintaining all claims transactions within the claims system.
- Scanning and document filing in document management system.
- Preparation of draft correspondence and assistance with claim cheque distribution.
- Assisting Claims Counsel in the creation of claims reports and loss runs, and distribution of claims documents for internal and external parties (e.g. lawyers, auditors, reinsurers, brokers).
- Maintaining calendar reminders for critical due dates.
- Providing support to claims counsel in the organization and management of claims files.
- Liaison for specialty claims with underwriting support and accounting group.

**Qualifications**:

- Minimum one year's cumulative experience in a professional environment.
- Post-secondary certificate, diploma or degree in Business Administration or Legal field preferred.
- Experience in a legal environment or within the insurance industry an asset.

If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you

Trisura Guarantee Insurance Company, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products.

As a Canadian owned and operated company, Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.

The company, founded in 2006, and operating across Canada with offices in Toronto, Halifax, Montréal, Calgary and Vancouver, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.

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