Security Operations Coordinator

2 weeks ago

Concord, Canada LTS Protective Services Full time

**Full Job Description**:
The
**Operations Coordinator**, under guidance from the Operations Management team, is responsible for managing all current & future field operations for LTS Protective Services. This includes all Commercial Properties, Residential apartment buildings & Condominiums, Retail client sites, special events & future existing work in the company.

The
**Operations Coordinator** is also responsible for overseeing and carrying out all relevant workplace, health & safety, client complaint, critical incident investigations for LTS Protective Services that occur in the company.

The
**Operations Coordinator** is also responsible for working with all Shared Resource departments including Resource Planning, Operations Centre, Training & Talent Acquisition to ensure that the portfolio is adequately scheduled, trained, and achieving optimal service delivery in an efficient & profitable manner.

The
**Operations Coordinator** is also required to serve as a Management representative for the JHSC at all meetings and assist in the completion of any applicable Form 7s in the field.

**_ Key Responsibilities/_**
**Duties (include but not limited)**
**_:_**
- Oversees LTS Protective Services security operations at client sites and manages them accordingly.
- Knowledgeable of the contents of the Employee Handbook and the guidelines contained therein.
- Knowledgeable of the contents of all types of site instructions (post orders, duty briefings, statements of work) for ALL posts.
- Knowledge of the Criminal Code of Canada and any applicable provincial and federal laws.
- Knowledge of the Private Investigators and Security Guards Act, including all applicable regulations and guidelines pertaining to working as a Security Guard in the Province of Ontario.
- Work with all shared operations departments (Training, Mobile Patrol, Operation Centre, Resource Planning, etc.) to provide direction and guidance when required or asked to do so.
- Perform regular site audits, both covert and overt, using acceptable methods & conclusively report findings to Senior Management.
- Establish a working relationship with all clients and client representatives.
- Manage the security team in a manner that ensures work is executed in a safe, efficient, and profitable manner; exemplify a capable workforce leader, able to provide expertise, best practices, and lead by example.
- Conducts workplace investigations as required relating to breaches or company or client protocol.
- Enforces all rules, policies, and procedures in a fair and impartial manner.
- Communicates instructions from Head Office to all staff on site as applicable.
- Works collaboratively with the Training department to establish a relevant training plan and suggests the creation of specific training modules.
- Continually monitors the effectiveness of initiatives and ongoing training through observation, audits and client follow up.
- Conduct uniformed on-site duties or training as required.
- May be required to assist in other positions within the company.
- Makes recommendations for improvement that will increase the effectiveness or benefit the service delivery to our clients.
- Additional duties as assigned by Senior Management.
- Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
- Direct backup support as necessary
- Inform management of major incidents
- Maintain the Camera Surveillance System
- Conduct security equipment audits
- Maintain key control, lost and found and emergency contact lists
- Perform other duties as assigned
- Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.

**_ Position Requirements:_**
- Must be bondable.
- Excellent verbal and written communications skills in English.
- Excellent customer service demeanor and the ability to prioritize responsibilities.
- Investigation experience is a positional requirement.
- Previous customer service orientated experience an asset.
- Current holder of Ontario Security Guard License is required. Holding an Ontario Private Investigators license would be considered an asset.
- Must have previous training experience, preferably within the security industry. Formal Training certifications are considered an asset.
- Must have a valid unrestricted "G" Driver’s License with +2 years of driving experience.
- Minimum of 1 year employment with LTS Protective Services or its affiliates and/or one of the following requirements.
- Previous Security Supervisory experience.
- Previous Security Training Experience.
- Sufficient prior industry-related experience (i.e., Police, Military, Security).
- Formal law enforcement training or Diploma.

**Qualifications**:

- Ontario Security Guard: 1 year (required)
- Dispatching/Operations/Scheduling: 1 year (required)
- Ontario Security Guard Licence (required)
- Flexible Scheduling (preferred

  • Security Guard Supervisor

    1 week ago

    Concord, Ontario, Canada Valguard Security Inc. Full time

    Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsWork site environment: Air conditioned Cold/refrigerated Hot Noisy Odours Outdoors Wet/dampTasks: Assist clients/guests with special needs Coordinate activities with other work units or departments Establish work schedules and procedures Handle emergency...

  • Operations Coordinator

    2 weeks ago

    Concord, Canada OtO Inc. Full time

    At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future. As a rapidly expanding startup focused on smart outdoor hardware, we're actively searching for a talented and driven Operations Coordinator to join our team. In this pivotal

  • Operations Coordinator

    2 weeks ago

    concord, Canada OtO Inc. Full time

    At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future. As a rapidly expanding startup focused on smart outdoor hardware, we're actively searching for a talented and driven Operations Coordinator to join our team. In this pivotal r

  • Operations Coordinator

    1 week ago

    Concord, Ontario, Canada OtO Inc. Full time

    At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future. As a rapidly expanding startup focused on smart outdoor hardware, we're actively searching for a talented and driven Operations Coordinator to join our team. In this pivotal r

  • Administrative Coordinator

    6 days ago

    Concord, Canada ASSA ABLOY Door Security Solutions Canada Full time

    **About us** ASSA ABLOY Canada is a large business in Concord, ON. We are professional, agile, innovative, and our goal is to ASSA ABLOY Door Security Solutions provides end-users (healthcare facilities, schools, universities, military, commercial buildings, etc.) with unsurpassed security and life-safety solutions and the essential support services (LEED...

  • Operations Coordinator

    2 weeks ago

    Concord, Canada OtO Inc. Full time

    At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future. As a rapidly expanding startup focused on smart outdoor hardware, we're actively searching for a talented and driven Operations Coordinator to join our team. In this pivotal role, you'll be instrumental in optimizing our daily operations,...

  • Operations Coordinator

    2 weeks ago

    Concord, Canada OtO Inc. Full time

    At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future. As a rapidly expanding startup focused on smart outdoor hardware, we're actively searching for a talented and driven Operations Coordinator to join our team. In this pivotal role, you'll be instrumental in optimizing our daily...

  • Operations Coordinator

    2 weeks ago

    Concord, Canada OtO Inc. Full time

    At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future. As a rapidly expanding startup focused on smart outdoor hardware, we're actively searching for a talented and driven Operations Coordinator to join our team. In this pivotal role, you'll be instrumental in optimizing our daily operations,...

  • Operations Coordinator

    2 weeks ago

    concord, Canada OtO Inc. Full time

    At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future. As a rapidly expanding startup focused on smart outdoor hardware, we're actively searching for a talented and driven Operations Coordinator to join our team. In this pivotal role, you'll be instrumental in optimizing our daily operations,...

  • Operations Coordinator

    2 months ago

    Concord, Canada National Cold Chain Inc. Full time

    Updated Feb 02 2017 - We are adding 2 new Ops Coordinators this month. National Cold Chain Inc. is a project-based and client-centric organization specializing in the temperature controlled supply chain.This is an entry level role that can very quickly progress into roles with increasing responsibility. Our intent is to groom young smart recent graduates to...

  • Operations Coordinator

    3 days ago

    Concord, Canada MicroSpec Systems Inc Full time

    **Join MicroSpec Systems Inc**., a pioneering force in the North American trade and consumer events industry for over 35 years, as we expand our Operations team. We're currently seeking a dedicated **Operations Coordinator **to join our dynamic team at our Vaughan office with travel to major venues across the U.S. and Canada. As an Operations Coordinator,...

  • Dsc Security System Installer

    2 weeks ago

    Concord, Canada MircomGardia Industries Ltd Full time

    **Job Summary**: **Duties**: - Install, configure, and maintain security systems - Work with low voltage systems - Utilize computer networking skills for system integration - Operate power tools for installation purposes - Read and interpret blueprints for system installation - Efficiently communicate with team members for project...

  • Security Dispatcher/camera Monitoring

    2 months ago

    Concord, Canada LTS Protective Services Full time

    **Security Dispatcher** Full-time To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls, and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of...

  • Security Dispatcher/camera Monitoring

    3 weeks ago

    Concord, Canada LTS Protective Services Full time

    **Security Dispatcher** Full-time To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls, and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of...

  • Security Guard/dispatcher

    2 weeks ago

    Concord, Canada LTS Protective Services Full time

    **Security/Dispatcher Camera Monitoring** Full-time To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls, and verbal instructions, and to direct backup security support as necessary and to provide indirect...

  • Manager - Facilities, Security, and Infrastructure

    1 week ago

    Concord, Canada Kohl & Frisch Ltd Full time

    **POSITION: Manager, Facilities, Security, and Infrastructure** **STATUS: Full-Time, On-site** **LOCATION: Kohl & Frisch Limited (Concord, ON**)** **REPORTS TO: Vice President, Supply Chain Operations** **DEPARTMENT: Supply Chain** Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only...

  • Security/ Dispatcher

    3 weeks ago

    Concord, Canada LTS Protective Services Full time

    Full-time To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls, and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards. **Duties...

  • Security Dispatcher/camera Monitoring

    7 days ago

    Concord, Ontario, Canada LTS Protective Services Full time

    Security DispatcherFull-timeTo provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls, and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security...

  • Customer Service Coordinator

    3 days ago

    Concord, Canada Capital Fire & Security Inc. Full time

    We are seeking a highly motivated and experienced Customer Service Coordinator to join our team. As the Customer Service Coordinator, you will be responsible for overseeing the customer service department and ensuring that our customers receive excellent service. **Responsibilities**: - Responsible for daily service calls - Send weekly reminders for annual...

  • Telebelt Operator

    1 week ago

    Concord, Canada Camp Forming Ltd. Full time

    **Telebelt Operator** - **Overview**_ - **Key Responsibilities**_ - Operate Telebelt equipment to transfer and place concrete, aggregates, and other materials accurately and efficiently. - Perform routine maintenance and inspections on Telebelt machinery to ensure optimal performance. - Collaborate with construction teams to coordinate material placement...