Field Service Technician

2 weeks ago

Greater Sudbury, Canada Total Power Limited Full time

At Total PowerGen Solutions (TPGS), we are a dynamic group of companies committed to revolutionizing the PowerGen industry in Canada. With over 100 years of combined experience, our team possesses extensive expertise and provides a comprehensive range of PowerGen services across various industries throughout the country.

**Our Growth & Culture**:As Canada's 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so - if you want to be part of our success story, join our family, and grow with us Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED

As an employee at TPGS, you will be joining a forward-thinking organization that values creativity, teamwork, and personal growth. We foster a supportive and inclusive work environment that encourages our team members to explore their full potential. We believe in investing in our employees' professional development and provide ample opportunities for growth and advancement within our company.

**Responsibilities**:

- Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for
- customer generators as efficiently as possible.
- Test, measure, and verify electrical component operations, including energized components and
- electrical fields.
- Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls
- system.
- Conduct startups and load bank tests as required.
- Operate / diagnose engine driven gensets powered by diesel or natural gas.
- Build strong customer relationships by engaging in positive, professional communications.
- Maintain all company tools and materials, including an accurate inventory of parts.
- Communicate with the Supervisor on all aspects of service.
- Complete required service and equipment performance reports as required.
- Other tasks and responsibilities as may be required.

**Requirement**:

- Minimum 3 years’ experience as a generator field service technician.
- College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed
- Electrician with mechanical skills preferred.
- A valid BC driver's license in good standing.
- Working knowledge of D/C and A/C electrical systems.
- Mechanical, engine, and electrical trouble shooting skills.
- Superior customer service skills and track record.
- Comfortable using MS Office suite including Outlook suite.
- Strong time management skills and the ability to work efficiently with mínimal supervision.
- In the case of a power outage or declared State of Emergency by any level of Government, be available
- for work.

**Conditions**:

- **Competitive salary**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Paid time off
- On-site parking
- Employee assistance program
- Vision care
- Disability insurance
- Company events
- Wellness program

**Job Types**: Full-time, Permanent

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

**Experience**:

- Mechanical/Engine repair work: 2 years (required)
- Mechanical Aptitude: 1 year (required)
- Generator Field Service: 1 year (preferred)
- Excellent Customer Service: 1 year (preferred)

Licence/Certification:

- Drivers License in Good Standing (required)

Work Location: In person

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