Dental Receptionist

6 months ago


Waterdown, Canada Kler & Kaye Dental Centre Full time

Job Overview:
We are seeking a skilled and friendly Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for our patients and play a crucial role in providing excellent customer service. Your primary responsibilities will include managing patient appointments, maintaining electronic medical records, and ensuring the smooth operation of the dental office.

**Responsibilities**:

- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm patient appointments using Dentrix or similar software
- Answer phone calls and address patient inquiries or concerns
- Maintain accurate and up-to-date electronic medical records
- Verify insurance coverage and assist patients with billing and payment processes
- Assist with administrative tasks such as filing, data entry, and record keeping
- Coordinate with dental staff to ensure efficient patient flow and timely treatment
- Follow office protocols and maintain confidentiality of patient information

**Requirements**:

- Proven experience working in a dental or medical office setting
- Proficient in using electronic medical records systems
- Excellent organizational and multitasking skills
- Strong attention to detail and accuracy
- Knowledge of dental terminology and procedures is preferred
- Familiarity with dental insurance plans and billing processes
- Exceptional customer service skills with a friendly and professional demeanor
- Ability to effectively communicate with patients, staff, and external contacts
- Proficient in using phone systems, computers, and other office equipment

**Salary**: $20.80-$28.36 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person


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