Coordinated Access Manager

2 months ago


Kentville, Canada Canadian Mental Health Association NS Division Full time

**Coordinated Access Project Manager**

Project H.O.P.E.

Canadian Mental Health Association Nova Scotia Division - Annapolis Valley, NS

**JOB POSTING (Term Position January 2023 to March 31, 2024)**
Coordinated Access Coordinator, Project H.O.P.E (Housing Outreach Peer Empowerment)
Canadian Mental Health Association Nova Scotia Division

The Canadian Mental Health Association Nova Scotia Division is growing. We are looking for a passionate and self
- motivated individual to join the Project H.O.P.E team for a term position, with the possibility for renewal.

**ABOUT CMHA NS**: Founded in 1908, CMHA NS is the most established, most extensive community mental health organization in Canada. Through a presence in 36 communities across the province, CMHA NS provides advocacy and resources that help to prevent mental health problems and illnesses, support recovery and resilience, and enable all Nova Scotians to flourish and thrive. Today, the importance of our mental health advocacy work in combination with new energy and direction of our organization makes CMHA-NS a dynamic employer of choice.

**OUR CULTURE**: We nurture a culture grounded in curiosity, learning and building trust-based relationships. We are committed to advancing our JEDDI work (Justice, Equity, Decolonization, Diversity and Inclusion) at the individual, organizational and community level. Our team values are - Compassion, Connection, Authenticity, Hope and Growth. We embed these values in the work we do in community every day.

**ABOUT PROJECT H.O.P.E**: The Project H.O.P.E (Housing Outreach Peer Empowerment) team works with people in our community who have experienced homelessness, are currently homeless or are at risk of homelessness, while also experiencing mental wellness issues. People may self-refer or may be referred by community partners.

**JOB DESCRIPTION**:The role of the Coordinated Access Project Manager is to act as the liaison for the homeless on behalf of community stakeholders represented in the Community Access Committee in the Annapolis Valley (Windsor/West Hants, Kings, Annapolis, and Digby Counties).

They will be responsible for working closely with the committee to ensure that the resources in those communities are effectively leveraged to serve the needs of those who are homeless or are at risk of being homeless.

**KEY RESPONSIBILITIES**:
Key responsibilities would include, but are not be limited to:

- Managing the By-Names List; a real-time list of homeless individuals that allows for prioritization and triage to services across Annapolis Valley (Windsor/West Hants, Kings, Annapolis, and Digby Counties.)
- This includes ongoing coordination of the Coordinated Access Meetings
- Respond to individuals, referral partners, and other entities regarding housing needs related to homelessness or at risk of homelessness
- Record and document individual case information for referral to Housing Support Agencies
- Utilizing Assessment Tools - assess needs of individual related to housing
- Prepare internal and external planning and reporting reports
- Develop and maintain an appropriate record system - utilizing HIFIS and other data gathering platforms.
- Collect and analyze data as required
- Provide oversight to Coordinated Access Data Collection, the assessment tool to evaluate housing needs
- Represent Coordinated Access on municipal initiatives relating to homelessness and housing
- Perform other related duties as required

**LOCATION**: This position requires the individual to be based in the Annapolis Valley, NS.

**WORKING CONDITIONS**: This is a term position, working from 8:30 a.m. to 4:30 p.m. Monday to Friday (37.5 hours/week). This position functions in a combination of working in an office environment, with stakeholders, and working from home; within a flexible work environment and a workplace culture committed to personal wellbeing and psychological safety.

**COMPENSATION**:Commensurate with experience. Range: $48,000 -$54,600 (_fair market value within the sector)_

**EQUIPMENT**: The employer will provide necessary office equipment for the employee’s use while employed with CMHA NS Project HOPE. This includes a laptop computer, printer/scanner, and cell phone.
A valid Nova Scotia Driver’s License and access to a vehicle is required.
Reimbursement will be paid at a per/kilometer rate.

The employee is responsible to have reliable internet service.

**QUALIFICATIONS/PERSONAL SKILLS & ATTRIBUTES**:

- Experience dealing with individuals in a ‘crisis’ situation
- Experience interviewing and utilizing assessment tools
- Community, organizational, development and networking abilities
- Project management skills and attention to detail
- Ability to work to a deadline
- Ability to work effectively independently and as part of a small team
- Ability to prioritize multiple demands
- Creative thinking
- Excellent written and verbal communication skills
- Excellent computer proficiency
- Ability to work effectiv



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