Optical Lab Customer Service Representative

3 weeks ago


Markham, Canada BAUS RX LAB Full time

**About us**

BAUS RX LAB is a fast-growing company in the eyecare industry in Canada.

we are looking for highly motivated and organized lab customer service. Work experience in an optical environment or the eyecare industry is an asset but not required. Training is provided.

Responsibilities:

- Ensuring orders are entered accurately and in a timely manner.
- Detail oriented to ensure accuracy when dealing with client accounts.
- Following up on orders, backorders, inventory
- Assisting the sales team in a variety of duties
- Ensuring that ship out, returns, claims are handled in a timely manner.
Requirements:

- Minimum 2 years of customer service experience
- Effective problem-solving skills, deadline-oriented, and ability to multi-task
- Ability to work unsupervised and be self-motivated with a high level of initiative.
- Excellent communication and follow-up skills
- Basic understanding of computer functionality, software, and hardware.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week

**Salary**: From $17.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday



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