Dental Receptionist

3 weeks ago

Ingersoll, Canada Catalyst DSO Inc. Full time

We are hiring a **Dental Receptionist **to join our family

**Position Requirements**:

- Proven experience working in an office environment
- Great telephone etiquette
- Great verbal and written communication skills
- Exceptional organizational skills
- Accounts receivable experience
- Microsoft office experience
- Multitasking skills
- Excellent customer service skills
- Knowledge of dental terminology is an asset but not required
- A diploma in Office Administration is an asset but not required
- Knowledge of Tracker 11 software is an asset but not required

**Position Description**:This is a full-time position (5 days per week, Monday to Friday) reporting to the Clinical Operations Manager. This individual’s responsibilities will include but are not limited to:

- Scheduling, rescheduling, or canceling appointments using Tracker 11 software
- Maintaining and keeping a full schedule for the hygienists and doctors
- Liaise with patients in a friendly and professional manner
- Interacting with staff members and doctors
- Assisting patients with filling out forms
- Updating patient records and documenting additional information
- Obtaining detailed dental insurance breakdowns
- Sending and following up with treatment estimates
- Collecting payments (Interac, e-transfer, personal cheques)
- Performing general office duties, such as answering a multi-line telephone, scanning, and online faxing
- Keeping the reception and waiting area tidy
- Opening and closing the office and the duties that go with this

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$23.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift

COVID-19 considerations:
Taking all Covid-19 precautions.

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

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