Property Manager

6 months ago

Canada Tlicho Investment Corporation Full time

Tłı̨chǫ Property Management owns, leases, sources, maintains and manages many commercial and residential buildings and units, located in the four Tłı̨chǫ communities of Behchokǫ̀, Gamètì, Whatì, and Wekweetì.

Reporting to the Director, Property Managment & Real Estate (the "Director"), the Property Manager is primarily responsible for providing hands-on oversight, regular site management, communication, problem resolution, and regular reporting to the Director. The role also has direct supervision/management over a team of approximately 12 maintenance and property management coordination/administration staff. While the goal is always to foresee any issues and prevent them before they happen, it’s typical for the Property Manager to be required to respond to unplanned or emergency situations.

The Property Manager will also be responsible for building and forging relationships with a variety of service providers (i.e. plumbers, electricians) and clients.

The incumbent must ensure that required reporting and work order submissions are completed timely and accurately, and that customer/client/management inquiries are handled in a sensitive, professional and pleasant manner. The incumbent must interact with and maintain a strong rapport with the above parties at all times and play a key role in projecting a helpful, professional, and respectful image for the company. Regular travel will be required throughout the Tłı̨chǫ communities. The role itself is based in Behchokǫ̀, NT.

**Responsibilities**
- Forge relationships with property owners, contractors, and building occupants, executing proactive oversight, maintenance, and problem prevention.
- Work with the finance department and the GM in effectively resolving tenant issues, disputes, and contracts.
- Understand and maintain building systems.
- Manage annual budgets, schedule expenses, initiate corrective measures, and prepare reports by collecting, analyzing, and summarizing data.
- Provide timely and effective service and accessibility while complying with applicable regulations.
- Establish rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.
- Attract tenants where required.
- Negotiate leases and collecting security deposit.
- Maintain property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations.
- Ensure properties are secure.
- Develop and enforce occupancy policies and procedures.
- Coordinate maintenance schedule
- Manage all aspects of assigned properties
- Inspect and arrange maintenance to meet standards.
- Maintain a positive, productive relationship with clients and tenants.
- Source and build relationships with prospective clients to expand business opportunities.
- Continuously update job and market knowledge.
- Perform regular site visits, monitoring all on-going maintenance/construction projects.
- Ensure required insurance certificates are up-to-date and maintained.
- Manage daily property requirements and maintain long-range capital improvements planning through regular inspections of property for damage, contractor effectiveness, and areas of improvement.

**Typically, the above would be attained by**:
A university degree or a certificate, diploma, or combination of relevant courses in business administration, accounting/finance, and/or real estate property management coupled with a minimum of 5 years in a related management-level role. Class 5 Driver's License is a requirement.

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