Credit & Collection Analyst

3 weeks ago

Richmond, Canada Nature's Path Foods Full time

The day to day:

- Post amount paid to customer accounts from High Radius (deduction management tool) to IFS (ERP system).
- Post manual payments received directly to IFS.
- Handles 57 accounts for both US and Canadian customers.
- Researches and reconciles customer debit notes.
- Conducts collection calls and updates status reports, notifies customers with overdue or delinquent accounts, and ensures that payments are received promptly.
- Disputes the invalid deductions related to shortages and penalties on their accounts.
- Releasing and holding purchase orders as appropriate on their accounts
- Working closely with Regional Sales Managers and Brokers regarding approved, denied, or billed back deductions to the customers.

Experience we're looking for:

- Relevant post-secondary experience. Interested in developing a career within the finance or accounting areas (i.e. interested in pursuing an accounting designation).
- Advanced skill level working with Microsoft Excel, and demonstrated ability working with the Microsoft Office programs (PowerPoint, Outlook, and Word)
- Ability to effectively communicate with a strong attention to detail
- Ability to multitask and meet deadlines.
- Strong ability to work within a team and to take the initiative and work independently.

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