Product Advisor

1 month ago

Richmond, Canada OpenRoad Auto Group Full time

**UNLIMITED POSSIBILITIES AHEAD.**

**Position**: Product Advisor

**Status**: Sales Full-Time

**Dealership**: OpenRoad Lexus Richmond
**Department**: Sales

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

A Career at OpenRoad Means You’ll Enjoy:

- Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
- Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
- Internal and External, Training & Development opportunities for skill development and growth
- Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
- Comprehensive Extended Health and Dental plan; tailored toward Associate wellness
- Recognition and Engagement Events

**ROLE & RESPONSIBILITIES**:

- Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening.
- Promote new business and contribute to the company’s customer base by seeking new customers through prospecting and referral networks.
- Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives).
- Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
- Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available.
- Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing.
- Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle’s operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty.
- Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations.
- Set goals for each month’s productivity; plan and organize how to reach those objectives.
- Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up.
- Attend department meetings as required.
- Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- OpenRoad reserves the right to modify this job description as business needs require.

**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED**:

- Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism.
- The ability to work effectively with all levels of the organization.
- Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system.
- Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions.
- A Current VSA MDC License.
- A valid British Columbia Driver’s License with a good driving record.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US

  • Product Advisor

    1 week ago

    Richmond, British Columbia, Canada OpenRoad Auto Group Full time

    Salary: $34, commission/bonus/variable pay scheme. Total expected earnings with commission/bonus/variable pay = $85,000. Total earning potential $100k+ with commission/bonus/variable pay. UNLIMITED POSSIBILITIES AHEAD.Position: Product AdvisorStatus: Sales Full-TimeDealership: OpenRoad Acura RichmondDepartment: SalesWe believe in doing good for our customers...

  • Mortgage Advisor

    1 month ago

    Richmond, Canada Scotiabank Full time

    Purpose of Job : As a Home Financing Advisor (Mortgage Advisor) you will be responsible for maximizing the development of residential mortgage business from third party referral sources such as real estate agents, lawyers, financial planners, and centres of influence with the goal of bringing new customers to the Bank. Is this role right for you? ...

  • Product Advisor

    1 month ago

    Richmond, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad. We are proud of our forward-thinking culture developed over 40 years of continuous...

  • Product Advisor- Openroad Acura Richmond

    1 month ago

    Richmond, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad. We are proud of our forward-thinking culture developed over 40 years of continuous...

  • Product Advisor

    1 month ago

    Richmond, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Product Advisor **Status**:Sales Full-Time **Dealership**: OpenRoad Acura Richmond **Department**: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Product Advisor

    2 weeks ago

    Richmond, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad. We are proud of our forward-thinking culture developed over 40 years of continuous...

  • Product Advisor- Openroad Lexus Richmond

    1 month ago

    Richmond, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** **Position**: Product Advisor **Status**: Sales Full-Time **Dealership**: OpenRoad Lexus Richmond **Department**: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Product Advisor- Openroad Honda Richmond

    1 month ago

    Richmond, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Product Advisor Status: Sales Full-Time Dealership: OpenRoad Honda Richmond Department: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every...

  • Sales Advisor

    3 days ago

    Richmond, Canada IRIS, Le Groupe Visuel Full time

    Sales Advisor - IRIS RICHMOND, BC **IRIS, The Visual Group is looking for a sales advisor in Richmond, BC** Do you have sales experience and you're looking for a new career or are you currently working in the optical industry? Are you looking for flexible working hours? Do you want to work in a great environment where you are appreciated? Do you love...

  • Temporary Beauty Advisor

    4 days ago

    Richmond, Canada Sephora Full time

    **Job ID**: 233591 **Location**: BC-Richmond BC (0548) **Address**: 6551 #3 Road Unit #1525, Richmond, BC V6Y 2B6, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Temporary **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët...

  • Product Advisor

    1 month ago

    Richmond, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**:Product Advisor **Status**: Sales Full-Time **Dealership**:OPENROAD TOYOTA RICHMOND **Department**: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Product Advisor- OpenRoad Honda Richmond

    2 weeks ago

    Richmond, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Product Advisor Status: Sales Full-Time Dealership: OpenRoad Honda Richmond Department: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Product Advisor

    2 weeks ago

    Richmond, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Product Advisor Status: Sales Full-Time Dealership: OpenRoad Lexus Richmond Department: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Product Advisor

    2 weeks ago

    Richmond, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Product Advisor Status:Sales Full-Time Dealership: OpenRoad Acura Richmond Department: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Insurance Advisor

    1 month ago

    Richmond, Canada Western Financial Group Full time

    **We are one of Canada’s Top Employers, Join Us** Looking to work with a high performing team to provide our clients the coverage they need by building strong business relationships and delivering excellent service? **Insurance Advisor - Personal Lines** As an Insurance Advisor you are responsible for meeting sales targets through quotes and by...

  • Service Advisor

    4 weeks ago

    Richmond, Canada Mercedes-Benz Richmond Full time

    **Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **Mercedes-Benz Richmond** is currently looking to fill a position of a **Service Advisor.** Reporting to the service manager, the service advisor is responsible for promptly and courteously serving all...

  • Financial Advisor

    1 day ago

    Richmond, Canada Scotiabank Full time

    Requisition ID: 168484 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Automotive Product Advisor Plaza Auto Group/plaza

    1 month ago

    Richmond Hill, Canada Plaza Auto Group Full time

    **Location: Richmond Hill, ON** **Category: Automotive** **Job Type: Full Time** **Are you interested in a career path with unlimited earning potential? We are looking for an enthusiastic, productive, and customer driven Product Advisor to join the Plaza Auto Group Sales Team. We offer higher than average earnings, along with a comprehensive benefit...

  • Service Advisor

    1 day ago

    Richmond Hill, Canada Richmond Hill Toyota Full time

    **The PAG Direct Group **is looking to hire full-time **Service Advisor (Day Shift) **to join the team at **Richmond Hill Toyota**: Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry! **Job Summary**: The Service Advisor is the Dealership’s front-line customer...

  • Service Advisor

    1 day ago

    Richmond Hill, Canada Richmond Hill Hyundai Full time

    **The PAG Direct Group **is looking to hire full-time **Service Advisor (Day Shift) **to join the team at **Richmond Hill Hyundai**: Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry! **Job Summary**: The Service Advisor is the Dealership’s front-line customer...