Assistant Retail Manager

2 weeks ago


St Catharines, Canada Boldt Pools and Spas Full time

Boldt Pools and Spas is looking to improve our retail team by hiring a new Assistant Manager to help lead our seasonal staff in the fast-paced environment of the swimming pool industry. We are looking for an energetic personality that can rally our team and galvanize our workplace. They will work with the Retail Manager to identify concerns from employees and customers on how to improve our day-to-day operations in the store and the best course of action on finding solutions to those concerns. Covering shifts and breaks where and when it is necessary and generally leading by example with quality customer service.

Summary:

- Position Title: Assistant Manager
- Contract Duration: Permanent, Full-Time
- Start Date: Winter, 2024
- Reports To: Retail Manager

**Responsibilities**:

- Day to day operations of the Retail Store.
- Opening and Closing tasks.
- Holiday and Weekend availability where needed.
- Keyholder status - locking and unlocking store and warehouses at the beginning/end of each day.
- Train and supervise seasonal retail staff - Keeping on task, assigning duties and tasks as required, ensuring retail staff are providing excellent customer service. Maintaining a positive energy to motivate the workforce.
- Informing Retail Manager of concerns from both employees and customers and assisting in finding solutions to those concerns.
- Assist in recruiting, hiring and training new retail employees.
- Ensure the store is clean, organized and well-stocked at all times.
- Maintain a safe and secure working environment for both employees and customers.
- Other tasks as required.

**Requirements**:

- Prior experience in a Retail setting, and ideally experience in a leadership position.
- Experience in the Pool and Spa Industry an asset but **not required**. Training will be provided.
- Able to work independently and in a team.
- Able to move and carry merchandise up to 50lbs.
- Positive attitude and leadership skills.
- Professional phone etiquette.
- Punctual, with a strong work ethic and a focus on customer service.
- Enjoys challenges and open to learning new things.

Application deadline: 2024-01-15

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

Expected hours: 35 - 45 per week

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Every Weekend

Supplemental pay types:

- Overtime pay

Ability to Commute:

- St. Catharines, ON L2N 1L1 (required)

Work Location: In person

Application deadline: 2024-01-15


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