Session Manager

7 days ago

St Catharines, Canada Delta Bingo & Gaming - St. Catharines Full time

Job Responsibilities:
Under the supervision of the Facility Manager, this position is responsible for performing a variety of duties related to the operation of Gaming with an emphasis on accuracy and maintaining a high level of customer service. Duties include supervision of staff, cash handling, calculating payouts and additional duties as required. This position involves a variety of shifts including weekdays, evenings and weekends.

Supervision of staff

Creation/maintenance of gaming floats

Balancing cash sales

Processing card returns, entering sales figures and calculating payouts

Addressing customers and staff courteously

Opening/closing the centre

Other duties as assigned by facility manager

Qualifications/Skills:
2+ Years supervisory experience in a customer service-based position

Knowledge of cash handling and balancing of daily cash intake

Intermediate knowledge of excel and basic accounting/reporting software

Strong mathematical and problem solving

Exceptional customer service and resolution

Good communication skills to deal effectively with staff, customers and vendors

Ability to work with mínimal supervision

Good leadership and interpersonal skills

Basic computer knowledge, including Microsoft Office

Must be 18 years of age or older

Preferred:
Knowledge of Gaming/Bingo not necessary but a definite asset.

Certifications: Smart Serve, Safe Food Handling, Health & Safety/First Aid

“About Delta Bingo & Gaming: Founded in 1966, Delta Bingo & Gaming is a proud industry leader with 20 locations and over 900 employees in North America. At Delta, our mission is to create unique entertainment experiences that bring people together. As one of Canada’s leading Charitable Gaming Centre Operators, Delta serves over 950 local charities and is honoured to support each local community it is a part of. Delta is licensed under the OLG and regulated by AGCO. Since the inception of Charitable Gaming, $120 Million has been donated to local charities across Ontario.

While we appreciate every applicant’s interest, only those under consideration will be contacted. Delta Bingo & Gaming is an EEO Employer - Minorities / Gender / Protected Veterans / Disabled.”

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.20-$21.50 per hour

Additional pay:

- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Life insurance
- On-site parking
- Vision care

Schedule:

- 10 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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