Specialist, Cybersecurity and Privacy Awareness

1 month ago

Calgary, Canada The University of Calgary Full time

**Description**

The **Information Technology** is currently seeking a Full-time Regular **Specialist, Cybersecurity and Privacy Awareness**.

An IT Security Awareness Specialist plays a crucial role in strengthening an organization's security posture by focusing on educating employees and creating a culture of security. Having a dedicated IT Security Awareness Specialist is a proactive approach to managing human-related security risks, thereby enhancing the overall resilience and security culture of the organization.

This position is responsible for the planning and delivery of required cybersecurity and privacy education and awareness initiatives and training across the University. These initiatives are intended to educate staff, students, researchers, and management of the University on cybersecurity and privacy risks and compliance as it relates to their work and University operations, and to change behaviour as it relates to cybersecurity and privacy practices across the organization.

The position will assist in providing strategic direction, tactical and operational management, and educational planning as it relates to cybersecurity and privacy awareness initiatives across the institution. The work will be technical and non-technical in nature, requiring the ability to learn, deploy, support, and operate evolving cybersecurity and privacy educational content and training.

This position reports to the Manager, Governance, Risk and Compliance, but will also work closely with Legal Services and will take direction from the Manager, FOIP as it relates to privacy initiatives. The position works 35 hours per week, with normal business hours being 8:00 - 4:00, Monday to Friday. The position requires the ability to work well in a fast-paced, high-intensity work environment balancing multiple priorities with tight deadlines. There may be a requirement for after-hours work, depending on the nature of the projects and initiatives currently underway.

**Summary of Key Responsibilities** (job functions include but are not limited to):

- Maintain and oversee the required cybersecurity and privacy education across the organization, including tracking compliance and collaborating with Human Resources, IT, and internal stakeholder groups as needed. Assist in monitoring, identifying, and supporting compliance related to the program across the organization.
- Monitor effectiveness of awareness initiatives by evaluating cybersecurity and privacy behaviours, metrics, and trends of staff, students, and researchers, and adjust the program as required.
- Identify and collaborate with security champions in our community to develop awareness strategy while broadening the cybersecurity and privacy teams¿ reach across the organization in all aspects of its operation.
- Partner with key business areas, in particular the IT Project Management Office, to ensure data security issues are considered at the outset of new projects, products and initiatives.
- Lead in the creation and procurement of cybersecurity and privacy awareness content, leveraging the various channels available in the University.
- Participate and contribute to projects, communications initiatives, and incidents related to cybersecurity and privacy.
- Assist in providing end user support to the enterprise, problem identification and resolutions in cybersecurity awareness related activities: such as newsletters, awareness campaigns, enterprise learning management, phishing simulations, etc.
- Assist in responding to ad-hoc cybersecurity and privacy awareness requests from the IT and privacy teams.
- Participate in activities relating to cybersecurity incidents, including tracking, trend identification, and preparation of reports relating to findings and training recommendations.
- Identify and generate executive summaries on key performance indicators for awareness activities.
- Assist in the preparation of IT Knowledge Base articles to ensure policies/practices are understandable.
- Monitor the industry landscape to keep visibility on evolutions, trends, and best practices related to cybersecurity. Leverage this information to identify top awareness risks in the organization and build a strategy and plan to address them with creative methods.
- Create short term and long-term plans working with central communications regarding cyber security and privacy awareness initiatives.
- Develop and maintain cybersecurity awareness programs and resources, including training materials, videos, articles, and infographics.
- Provide tier 2 end user support for the training modules in Enterprise Learning Management (ELM). Experience with Articulate, SKORM files and ELM module creation is an asset.

**Qualifications / Requirements**:

- Must be legally entitled to work in Canada.
- Bachelor's degree in behavioural science/psychology, education, communications, cybersecurity/privacy studies, information technology, or a related field. A combination of education and experienc

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