HR Communications Consultant

5 months ago

Montréal, Canada United Nations Full time

Result of Service
The Secretariat consists of the Office of the Secretary General, five Bureaus, seven Regional Offices, the Finance Branch, the Office of Internal Oversight, and the Ethics Office. The five Bureaus are as follows: the Air Navigation Bureau; the Air Transport Bureau; the Capacity Development and Implementation Bureau; the Legal Affairs and External Relations Bureau; and the Bureau of Administration and Services, which includes Human Resources. The ICAO Headquarters is located in Montreal, Canada.

The incumbent reports to the Deputy Director, Human Resources and will be a member of the implementation team of the ICAO Transformational Objective Transformation Output 1 (TO1).

The HR Communications Consultant will play a pivotal role in ensuring transparent, consistent, and engaging communication between the HR Branch and our People. This role involves crafting and delivering clear and impactful communications that enhance understanding, engagement, and alignment with HR initiatives. The incumbent will help to effectively communicate HR policies, programs, and initiatives to staff members.

Work Location
Montreal

Expected duration
11 months, with possibility of extension

**Responsibilities**:
- Collaborate with HR leadership to develop a comprehensive communication strategy that aligns with HR goals and ICAO culture.
- Create, edit, and review a variety of HR communications materials, including announcements, newsletters, policy updates, and informational guides.
- Craft compelling messages that resonate with staff members and convey the value of HR programs, benefits, and policies.
- Ensure that all HR communications are consistent, accurate, and adhere to ICAO’s tone and branding guidelines.
- Collaborate with cross-functional teams, including Marketing and IT, to maximize the reach and impact of HR communications.
- Monitor feedback and engagement metrics to assess the effectiveness of communication efforts and make improvements as needed.
- Act as a point of contact for staff members’ inquiries related to HR communications, providing timely and accurate responses.
- Stay current with industry best practices and trends in HR communication to continuously improve strategies and techniques.

Qualifications/special skills

Essential
- Bachelor’s degree in any field.

Desirable
- Bachelor's degree in Communications, HR, Marketing, or related field.

Professional Experience:
Essential
- A minimum of 5 years’ experience in HR communication, employee engagement, or internal communications.

Desirable
- Working experience in HR policies, programs, and best practices is preferred.

Skills and Knowledge:

- Excellent written and verbal communication skills, with the ability to tailor messages for different audiences.
- Strong interpersonal skills and the ability to collaborate effectively with various stakeholders.
- Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
- Creative thinking with the ability to translate complex concepts into clear and engaging content.
- Demonstrated ability to work independently and take initiative.
- Strong ethical standards and the ability to handle sensitive and confidential information.
- Proficiency in using communication tools and platforms.

Languages
Essential
Fluent reading, writing and speaking abilities in English.

Desirable
A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).

Additional Information
Consultants will be held to the highest ethical standards and are required to sign a Code of Conduct and an individual declaration of independence (or statement of confidentiality) upon acceptance of the assignment.
The duration of this assignment is 11 months with possibility of extension.
A competitive rate will be offered
The position is full-time based in Montreal, with presence of the consultant at the HQ office.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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