On-site Coordinator/driver

2 weeks ago


Vancouver, Canada Better Environmentally Sound Transportation Full time

Reports to: The Bicycle Valet Manager

Work Arrangement: Hybrid

Compensation: $21/h

Casual Employment

Start Date: ASAP

**Job Summary**:
As an Onsite Coordinator/Events Driver, you will be responsible for managing the coordination and execution of events and providing on-site support to ensure smooth operations. You will oversee employee schedules, handle customer inquiries, and maintain accurate records. Additionally, you will be involved in training new employees and resolving customer complaints to deliver exceptional service. This position will also involve serving as a driver during events. As an Events Driver, you will be responsible for transporting equipment, supplies, and staff to event locations safely and on time. You will operate company vehicles, adhere to traffic laws and safety regulations, and ensure the proper loading and unloading of equipment.

**Responsibilities**:

- Manage employee schedules to ensure appropriate coverage at each location or event.
- Monitor clock-in and clock-out procedures to ensure accurate timekeeping and adherence to on-site work requirements.
- Provide on-site support and guidance to employees during their shifts, ensuring compliance with established procedures and delivering excellent customer service.
- Train new employees on job responsibilities, safety protocols, and customer service standards.
- Maintain accurate records of attendance, incidents, and customer feedback.
- Assist with the setup and teardown of the Bicycle Valet station at each location or event.
- Handle customer complaints or concerns professionally and find appropriate solutions.

**Requirements**:

- Previous experience in event coordination, customer service, or a related field.
- Excellent communication skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work well under pressure and in a fast-paced environment.
- **Valid driver's license with a clean driving record.**:

- Basic knowledge of vehicle maintenance and safety procedures.
- Ability to lift and carry heavy objects when setting up or tearing down the Bicycle Valet station.
- Flexibility to work evenings, weekends, and holidays, as required by event schedules.

**Job Types**: Full-time, Fixed term contract
Contract length: 2 months

**Salary**: $21.00 per hour

**Benefits**:

- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Vancouver, BC

Expected start date: 2023-06-19


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