Dental Administrator

5 months ago


North Vancouver, Canada Lonsdale Dental Centre Full time

We’re seeking a friendly, self-motivated, and skilled Dental Administrator to join our team Our family-oriented office is conveniently located in North Vancouver (Central Lonsdale area) offering many amenities and easily accessible by transit. On-site parking also available.

**Responsibilities**:

- Greeting patients and visitors in a warm, friendly, and welcoming manner.
- Maintaining accurate, up-to-date patient records.
- Checking in, checking out, processing insurance claims, and collecting payments from patients.
- Submitting predeterminations and following up with patients in a timely manner, discussing proposed treatment and associated fees.
- Managing the pending/waiting appointment schedule.
- Maintaining a clean and organized front desk area.
- Performing administrative tasks assigned by the manager to meet office needs efficiently.
- Coordinating with dental staff to ensure smooth patient flow.

**Qualifications**:

- Outstanding customer service abilities with a warm, friendly, and professional demeanor.
- 1-2 years of experience in a dental office.
- Proficiency with TRACKER dental software is a plus.
- Knowledge of dental terminology and procedures.
- Skilled in multitasking and prioritizing tasks in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to provide accurate information about dental procedures and services.
- Excellent verbal and written communication skills in English.
- Ability to work effectively in a collaborative team setting.
- Excellent interpersonal skills, maintaining a positive and friendly attitude towards patients and colleagues.

If you’re motivated and thrive in a fast-paced environment, we’d love to hear from you.

Pay: $28.00-$35.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Work Location: In person


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