Quality Assurance Specialist

1 day ago

Toronto, Canada Lush Handmade Cosmetics Full time

**Quality Assurance Specialist, Web, Digital & Operations**

The **Quality Assurance Specialist** plays an essential role in growing talent in our business through collaboration and sharing best practices with the** Web Development** team. You know how to be curious about their opportunities, and how to be real with feedback and support.

To be successful in this role, you hold sacred our Lush culture and values through fearless leadership and owning the customer and user experience of all digital based projects. You'll work with an inclusive, hands-on, collaborative, and cross departmental team that goes above and beyond to support our customers.

As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and respond to your learner's needs. Our Lush staff live with purpose, finding their personal value connections with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Web Development Manager, the QA Specialist will be the final gatekeeper for the output from our Web Development and digital marketing campaigns. The successful applicant will perform thorough QA of all deliverables on a wide range of devices, operating systems, and browser combinations, documenting their findings and working with the Web Development team to ensure the best customer experience.

**RESPONSIBILITIES**:

- Run manual and automated tests against our web and mobile sites, and iOS/Android apps
- Independently write and perform regression tests using Cypress and Katalon Studio for our eCommerce website
- Execute and define manual and automated testing strategies with other QA specialists
- Ensure continuity of feature performance as new releases on the site roll out
- Discover and document bugs on our ecommerce production website and iOS/Android apps in clear written form with reproducible steps
- Ensure delivery of high quality and reliable end user experience
- Provide support and guidance to business users and stakeholders during project UAT phases
- Identify opportunities to improve existing automation processes or other tools to meet our testing needs
- Document existing or new QA processes on a regular basis
- Lead investigations, verify and document issues using our incident management system
- Bring a collaborative and growth mindset in everything that you are involved in
- Contribute meaningfully to discussions in team meetings such as daily stand-ups, sprint planning, and sprint retrospectives

You bring the following

**QUALIFICATIONS**:
**Required**:

- Minimum of 3-5 years related professional experience
- 2+ years of relevant QA technical experience
- Working knowledge of QA processes, methodologies and best practices
- Working knowledge of HTML5, CSS3, XML, JavaScript (ES6), JSON
- Working knowledge of bug tracking systems/software
- Experience with automated testing software/frameworks
- Working knowledge of version control systems such as Git
- Fluent in general operation of PC, Mac, iOS and Android operating systems
- Strong organization and time management skills
- Working knowledge of an Agile software development lifecycle
- Ability to communicate clearly and concisely with non-technical team members

**Preferred**:

- Experience with Katalon Studio, or Cypress
- Working knowledge of Selenium scripting
- Working knowledge of Atlassian suite of tools such as JIRA/Confluence/BitBucket
- Working knowledge of API testing using Postman
- Experience with supporting enterprise class eCommerce websites

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

LI-DC1

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