Part-time Baker

**Job Summary**: This position is responsible for the smooth and safe operation of the bakery department of The Apple Place, focusing on consistent quality and supply of baked goods, and providing a positive customer experience that exceeds expectations.

This role requires an individual who is humble, driven, and solutions oriented.

**Humble **- Employees that are team players and are respectful of others and the job at hand. Great team players lack excessive ego or concerns about status. Humble employees are quick to point out contributions of others and slow to seek attention of their own.

**Driven** - Employees who are motivated and focused on self improvement. Driven or hungry employees are always looking for more. More things to do, learn, and take responsibility for. They never have to be pushed by a manager to work harder because they are self-motivated and diligent.

**Solutions Oriented **- Employees who focus on solving, and preventing problems from occurring, not just identifying them. This is equal parts of problems with systems and processes and the common sense that an employee has about people. They are aware, act appropriately, ask good questions, and listen to understand.

**Role and Accountability**:

- Bake daily supply of products (pies, muffins, mini loaves, cider donuts) adhering to customer demand and food safety requirements.
- Assist customers and fulfill orders in person and over the phone.
- Keep the bakery and surrounding store areas clean and tidy.
- Package and label products safely and accurately.
- Brew coffee and keep a fresh supply throughout the day.
- Ensure all products are ready and on display by 9 am and maintain stock levels until 5 pm. Being strategic to minimize food waste.
- Prepare additional capacity for large orders or special events.
- Stock bakery supplies for the next day, including preparing donut mix.
- Receive supply orders, confirm shipments, and put stock away promptly.
- Support the front end of the retail store, assist customers, and work the cash register as needed.
- Collaborate with other Bakers and Customer Service Associates as part of the Apple Place team.
- Develop and test new recipes in collaboration with the Retail Manager, highlighting local, in-season ingredients whenever possible.
- Report problems, concerns, and ideas to the Retail Manager with solutions.
- Assist with year-end inventory counts.
- Order bakery supplies and communicate with sales representatives.
- Follow all Good Food Handling Practices.
- Complete accurate financial transactions.
- Perform other duties as assigned.

**Knowledge, Skills and Abilities**:

- Knowledge of Good Food Handling Practices.
- Familiarity with bakery products and the ability to discuss ingredients with customers.
- Strong customer service skills.
- Willingness to exceed customer expectations.
- Ability to work a cash register.
- Effective communication skills.
- Strong organizational and time management skills.
- Problem-solving skills with a solutions-oriented approach.
- Ability to work well in a team environment.
- Attention to detail and commitment to maintaining cleanliness.

**Education and Experience**:

- Food Safety Handling Certificate, or the ability to obtain one, required.
- Customer service and/or bakery experience preferred.
- Experience with cash handling and using a point of sale system is an asset.
- Previous experience in a retail or food service environment is beneficial.

Salary $18.00 to $20.00 per hour.

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