Field Service Technician

4 months ago

Kingston, Canada Checkpoint Systems Inc. Full time

**About us**

We are an industry leader in EAS solutions for retail customers worldwide. Our goal is to add career-oriented individuals to our Canadian National Field Service Team.

Our work environment includes:

- Company truck (1/2-ton 4x4) is provided, yours to use as a personal vehicle while not working; company pays all fuel and maintenance including when not working ($20,000 added perk)
- Company cell phone provided, yours to use as a personal phone.
- Laptop Computer provided.
- Full benefits after 3-month probationary period
- Pension matching - up to 4% of your salary
- Profit sharing is available if we meet our budgetary requirements. Everyone helps drive this benefit.
- Pay is salary based on a 40-hour week. All excess hours are overtime.
- Overtime is frequent and required. You can expect roughly 35 to 50% of your annual salary as overtime. $80 to $100, 000 per year is not uncommon plus the vehicle benefit.
- All expenses are covered by Checkpoint. You pay for all hotels, flights, meals etc. You submit your expense report, and all monies are returned and deposited into your bank account within 5 business days.
- No Per-diem is issued. We pay actual expense for meals with a generous meal program while working out of town overnight.
- Rental cars need to be booked on our corporate account.
- Overnight work is required at times.
- Early starts may be required to get to job sites on time.
- Monday to Friday, an occasional Saturday might be required although rare.
- Frequent travel across Canada is required. Sometimes a week at a time.
- Casual work attire, company work shirts provided.
- Steel toe safety work boots required with replacement annually up to $200. If no boots to start, we will reimburse you.
- All tools provided.
- International workforce with offices in every country
- On-the-job training
- Safety certifications for working at heights and elevated work platforms are required. Paid for by company.
- Safe work environment

**Duties**:

- Install, configure, and maintain anti-theft (EAS) shoplifting solutions in retail stores
- Troubleshoot and resolve environmental problems
- Pull wire free run through ceilings and walls
- Install wire in floor cuts refilling cut once complete
- Network configuration and data testing for network customers
- Climbing and carrying step ladders up to 14 feet tall - average 10 to 12 feet
- Using elevated work platforms up to 19 feet - certification training provided
- Safely use tools such as hammer drill, concrete saw, cordless tools, hand tools etc.
- Taking care of all company assets including tools provided
- Conduct regular maintenance for service contract clients
- Maintain professional decorum internally and externally
- Utilize dispatch software updating jobs with proper notes
- Process RMAs for equipment to be returned while on-site
- Update electronic time sheets with function changes throughout the day
- Communicate with dispatch and planners effectively
- Operate and maintain company supplied vehicle

Qualifications:

- Mechanically inclined
- Ability to lift 60 to 80 lbs.
- Excellent problem-solving skills
- Ability to think about and process alternative solutions when required
- Ability to work independently
- Strong communication and customer service skills
- Experience in computer networking

Must be a Canadian Citizen or have a valid work permit. No sponsorship available.

**Job Types**: Full-time, Permanent

Pay: $26.44-$31.25 per hour

Expected hours: 40 - 60 per week

**Benefits**:

- Casual dress
- Company car
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- This role requires extensive travel being away from home up to a week at a time. Are you able to accommodate the need for travel?

Willingness to travel:

- 75% (required)

Work Location: In person

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