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Claim Builder

3 months ago

Richmond, Canada PEAK PRODUCTS MANUFACTURING Full time

At Peak RSG Services, we're an independent restoration company serving major Canadian markets. We excel in providing unsurpassed emergency response, restoration, and reconstruction services tailored for the insurance industry. Backed by industry-leading claims management technology, a team of dedicated project managers and coordinators, we take pride in fostering a culture of support and empowerment for our talented individuals. With a relentless focus on timely project completion, bolstered by our top-notch installers and unwavering dedication to customer-first service, we ensure unparalleled satisfaction every step of the way.
- We live by our mission: _Our mission is to serve and delight you from the moment we receive your claim to the finishing touches of your home._

Peak RSG Services is part of The Peak Group of Companies - proud recipient of the 2023 HRD Best Place to Work Award. Our greatest strength is our people, a team of remarkably talented, supportive and passionate people. We are a place where innovation is encouraged, talent and teamwork are celebrated and results and success are rewarded.

**Key Responsibilities**
- Build insurance estimates
- Expedite insurance estimates assuring service levels are being met
- Respond and follow up with adjustors on estimate inquiries
- Collaboratively work with the order desk, Project Coordinators, Project Managers, and Insurance Estimators
- Assist the Order Desk in processing and ordering products
- Assist with monitoring job gross margins insuring job profitability
- Assist with claim building training of other team members

**Qualifications**
- Minimum of 2 years customer service experience in a fast paced business environment
- Experience working for an insurance company is an asset
- Exceptional attention to detail and strong organization skills
- Experience in a multi-tasking, deadline oriented, fast paced environment
- Strong written and verbal communication skills
- Strong mathematical skills
- Xactimate knowledge preferred

The Peak Group of Companies is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

**Salary**: Starting from $70,000 depending on experience