Associate - Transcription Department - Professional

1 month ago

Whitby, Canada Professional Court Reporters Inc. Full time

We are looking for capable and motivated new faces looking to build a career at one of Canada’s premier court reporting businesses. Our comprehensive training program ensures our team members are comfortable and prepared for any challenges they encounter - our commitment to professionalism touches every facet of our business.

We have created a workplace culture that encourages development, and provides open communication to ensure that our team are working to their potential on a daily basis. We focus on providing an environment that improves employee health and well-being, reduces stress, and celebrates successes and accomplishments.

We are looking for an Associate to join our Transcription Department based in Whitby. Duties include:

- Provide quotes for transcript orders to clients as requested
- Take transcript orders and send confirmation for same
- Assign transcript orders to typists appropriately according to current workloads and ensure confirmation of same
- Quality-check transcripts to ensure they meet our guidelines and proofread transcripts as necessary
- Process transcripts through our software
- Print/bind transcripts & media
- Communicate & coordinate with colleagues to ensure deadlines are met
- Arrange courier services to ensure prompt delivery to clients
- Track transcript orders by completing order form & entering data into company trackers
- Quality-check incoming work from reporters, including worksheets and audio files
- Prepare & organize for following day to ensure you are aware of approaching deadlines
- Supports team by performing tasks related to organization and strong communication
- Maintains customer confidence and protects operations by keeping information confidential
- Any other general office and client service duties assigned
- Experience in court reporting or legal industry - as a court reporter, legal assistant or law clerk. Alternatively, experience proofing documents, including a background in journalism and/or using digital recording equipment
- Knowledge of legal terminology and legal processes
- Strong listening and comprehension skills
- Client-oriented and demonstrates professionalism at all times
- Knowledge of appropriate software including: Microsoft Word, Excel, Outlook, and Adobe Acrobat

If you are tired of being underappreciated and are ready to build a career, this is the right environment for you

**Salary**: $36,000.00-$42,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday

Work Location: One location

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