Service Writer

Soul Automotive is a licensed repair and maintenance shop based out of Nisku, AB. We are currently looking to add an experienced Service Writer to our team

We offer competitive wages, full benefits, RRSP matching, discounts on employee’s services, and a fun work environment

**Duties will include**:

- Greeting and communicating with customers on all aspects of repair
- Answering phone calls
- Scheduling diagnostic and repair services
- Writing estimates, providing quotes and getting customer authorization for work to be performed on vehicles, finalizing sales, and completing customer follow up
- Communicate with technicians
- Discussing work orders with customers
- Ordering parts accurately and on time
- Handling payments

**Minimum two years of service writer experience required**
- A strong understanding of automotive parts and services
- Ability to be professional and deliver exceptional service to clients
- A great attitude with ability to work as a team
- Mechanical inclination and a knowledge of how cars work
- Excellent time management and organizational skills
- Knowledge of ShopMonkey is considered an asset.

**Job Types**: Full-time, Permanent

**Salary**: $24.00-$29.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Nisku, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 2 years (preferred)