Door Person

2 weeks ago

Surrey, Canada Otter Co-op Full time

**Who we are**:
Otter Co-op is a diverse and growing organization with locations throughout the Lower Mainland and Okanagan. We currently operate 3 food and pharmacy stores, clothing and hardware, 26 Angry Otter liquor stores, 2 feed mills, 2 bulk petroleum facilities, a feed and hardware store in Pitt Meadows, Angry Otter Tap & Forno, Angry Otter Brewery in North Vancouver, the Highwayman Pub in Abbotsford, 37 gas station/convenience stores and growing. Our Guests and Team Members can take pride that we are a 100% Canadian company owned by our members, and have continued to grow, with sales of over $375 million and community sponsorships and donations of over $384,000 in 2021.

We are committed to giving back to our communities through our Corporate Social Responsibility Program. This year we’re committed to donating an additional $100,000 to 100 local charities for our 100th year anniversary

**What you’ll do**:
Reporting to the General Manager of the Pub, responsibilities for this position include the following:

- Greet and engage positively with guests as they enter and leave the premise.
- Conduct ID checks in compliance with the Liquor License requirements.
- Complete headcount in accordance with the legal capacity of all service areas within the pub.
- Provide regular updates to the GM or bartender regarding capacity limits.
- Monitor guests and be aware of any potential issues that may arise.
- Provide conflict resolution and support both the guests and team when required.
- Ensure Serving It Right standards are adhered to at all times and notify management should there be concerns.
- Promote safe work practices with other team members.
- Take ownership to ensure the pub remain neat and tidy.
- Support the team in other areas during busy times (grabbing ice, clearing tables etc.).
- Perform other duties as assigned.
- Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence

**Why it matters**:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

**Who you are**:
You are looking for a career in Food Service Industry and:

- You are looking for a career in the Food Service, liquor and retail Industry as well as.
- Have a high school diploma or GED.
- Basic Security Training (BST) license. Willing to complete their BST within 90 days.
- Previous experience as a door guard, security guard in fast paced pub/restaurant environment.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external guests in a polite and engaging manner.
- Strong work ethic.
- Conflict resolution skills.
- Able to work varying shifts and times, including afternoons, evenings, and weekends.
- This is a physical job requiring the ability to stand for long periods of time and lift, push, pull up to 50 lbs. on occasion.
- Must be committed to a SAFE working environment
- ** Must have open availability and be able to work a variety of shifts 7 days a week**:

- ** This position is based at the Sawbucks Pub, though it may require on some occasions to travel and work at other locations as business needs arise.**

**What’s in it for you**:

- Competitive Wages
- Wage increases based on hours worked & meeting expectations in the position
- Annual bonus program for all eligible team members
- Comprehensive benefits package, including extended health, dental, vision, disability & life insurance
- Employer matched pension plan
- Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
- Co-op Membership with an annual dividend payment on qualified purchases
- Education Assistance Program
- Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.







keywords: bar, pub, night club, security, security guard, BST, first aid, liquor, customer service, serving it right, host, greeter, door security, door staff, crowd control, bartender, server, food service, full time, part time, food and beverage, restaurant, front end, front of house, taphouse, bar, club, nightclub, pub, brewpub

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