IT Infrastructure Specialist

6 days ago

Toronto, Canada The Salvation Army Canada and Bermuda Full time

**IT Infrastructure Specialist (12-month contract)**

**Location: Hybrid/GTA**

**Division: Information Technology, Infrastructure and Cloud Services**

**About The Salvation Army**

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now recruiting for an IT Infrastructure Specialist (12-month contract) with a focus on the server environment and specializing in Scripting (PowerShell / MS Graph).

**What You’ll Do**
- Streamline tasks and automate processes using MS Graph and/or PowerShell scripts
- Collaborate with business units to ensure availability, reliability, and scalability of corporate servers.
- Maintain policies, procedures, and training plans for network resource administration and disaster recovery.
- Research server/network hardware, software, and protocols to support procurement and development efforts.
- Deploy and manage servers, printers, scanners, firewalls, encryption systems, and security solutions.
- Administer equipment upgrades, conduct audits, and perform system backups and recovery.
- Provide guidance to junior team members and actively respond to help desk tickets related to server and network resource issues.
- Provide on-call and after-hours support on a rotating basis

**What You Bring**
- 5+ years of work experience in supporting IT infrastructure for a complex, enterprise environment
- Strong experience in complex scripting with PowerShell and MS Graph
- Define problems, collect data, establish facts and draw valid conclusions
- Solve practical problems and deal with a variety of concrete variables
- Must be conscientious and reliable with a strong commitment to customer satisfaction and problem resolution
- Proven analytical and problem-solving abilities
- Experience working in a team-oriented, collaborative environment
- **Ability to be in the Toronto office 1 -2 times a week.**

**What We Promise**
- Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
- Employee Benefits
- Group RRSPs
- Continuous learning and growth through challenging work
- The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
- An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
- We live our **Core Values** **as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions - there’s a place for everyone to belong here.

**Compensation**

**How We Hire**

We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. The Salvation Army will provide reasonable accommodation upon request. lease let us know if you have a need for any accommodation.

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