Logistics Coordinator

3 weeks ago

Oakville, Canada ASL Distribution Limited Full time

Sales reps and customer service associates are great. But they alone won’t get products from point A to point B on time and intact. At ASL, we understand the importance of taking a strategic approach to third party logistics, warehousing and distribution. That’s why we provide every one of our clients with a dedicated Logistics Strategist.

The Logistics Strategist coordinates all account management needs and oversees the critical flow of goods and merchandise, providing regular reviews of current distribution strategies and making recommendations that save money, improve distribution and enhance our client’s brand.

**HOURS OF WORK**: 8:00 a.m. to 5:00 p.m.

**Responsibilities**:

- Through scheduling, ensures orders are shipped and arrive on time;
- Identify and analyze client orders in a timely fashion;
- Understand and ensure compliance to vendor manuals;
- Utilize various company databases to access and document client information, ensure all interactions are accurately documented;
- Timely response to client issues;
- Daily confirmation of open orders;
- Uphold processes;
- Perform process audits and report results to Manager;
- Build a spirit of cooperation and support with other departments;
- Work closely with warehouse supervisor and warehouse coordinators to resolve problems, issues, and quantify areas of improvement;
- Work with IT department to identify system improvements;
- Some dispatch and transportation duties;
- Operate a safe work environment;
- Adheres to ISO standards;
- Other duties as assigned.

**KNOWLEDGE AND SKILLS REQUIRED**:

- At least 1 year of experience in a Warehouse Customer Service role is required
- 3PL experience is required;
- Good computer skills (Microsoft Office, Accellos, mx client, etc);
- Understanding of all aspects of warehouse operations (shipping & receiving, order picking, inventory control, billing, account management);
- Ability to plan, organize, multi-task, and prioritize in a fast-paced environment;
- Ability to effectively troubleshoot through problems/issues and perform tasks in a cohesive manner;
- Goal oriented, with a strong desire to achieve results;
- Detail oriented and excellent organization, communication and planning skills;
- Overtime may be required during peak times

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