UX/UI Manager

**Title**: UX/UI Design Manager
**Salary**:Based on Experience + Vacation + Benefits

**Length**: Full-time, permanent

**Location**: Thornhill, ON

**About Us**:
**WellnessLiving** isn’t just our name, it’s who we are. We’re_ _the_ software company with a heart_, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business.

**About You**:
We are seeking a highly skilled and motivated UI/UX Manager to lead our design team in crafting exceptional user interfaces and experiences for our scheduling software platform. In this position, you will play a pivotal role in enhancing the overall usability and visual aesthetics of our software, ensuring it meets the highest standards of user-centered design.
- **Teamwork and Collaboration — **Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- **Critical Thinking and Problem-Solving **— The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- **Strong Work Ethic **— Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- **Natural Leadership Skills **— Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- **Entrepreneurial Spirit and Business Mindset — **Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- **Time Management — **Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

**Responsibilities**:

- **User Interface Design**: Lead the development of visually appealing, intuitive, and responsive user interfaces for our scheduling software across various platforms. Collaborate with cross-functional teams, including product managers and developers, to gather requirements and translate them into compelling design concepts.
- **User Experience Design**: Conduct in-depth user research, usability testing, and customer feedback analysis to gain insights into user needs, pain points, and behaviors. Utilize research findings to optimize and refine the user experience throughout the product lifecycle.
- **Design Strategy**:Define and implement the UI/UX design strategy and guidelines, ensuring consistency and coherence in design elements and interactions across the software platform.
- **Design Team Leadership**: Manage and mentor a team of talented UI/UX designers, fostering a positive and collaborative work environment. Inspire, guide, and support them to produce outstanding design outputs that align with business objectives and user requirements.
- **Prototyping and Wireframing**: Create wireframes, interactive prototypes, and mockups to demonstrate design concepts and gather feedback from stakeholders and end-users. Iterate designs based on feedback and emerging design trends.
- **Collaboration**: Work closely with the product management and development teams to align design efforts with product roadmaps and development timelines. Foster a collaborative environment to promote efficient communication and information sharing.
- **Usability Testing**: Plan and conduct usability tests and user research to validate design decisions and make data-driven improvements to the user experience.
- **Accessibility**: Ensure that all designs meet accessibility standards and guidelines to provide an inclusive and accessible experience for all users.
- **Design Trends and Industry Best Practices**: Stay updated with the latest design trends, UI/UX methodologies, and industry best practices. Proactively integrate innovative and user-friendly solutions into the product design.

**Skills & Qualifications**:

- ** Degree in Design**: A bachelor's degree in Interaction Design, Graphic Design, Human-Computer Interaction, or related fields is preferred.
- **Proven Experience**: A minimum of 5 years of experience in UI/UX design, preferably in the SaaS industry, with a strong portfolio showcasing successful projects and a focus on user-centered design.
- **Leadership Skills**: Demonstrated ability to lead and manage a design team, fostering a positive and collaborative work e