Customer Service Representative

6 months ago


Winnipeg, Canada Dreamcatcher Promotions Full time

NOW HIRING: Customer Service Representatives

Looking for someone to handle all incoming orders and provide the customer with information on our products and services. Clerks receive orders via phone, mail, and internet.

Customer Order Clerk Duties

Customer order clerk performs a wide variety of duties such as:

- Checks inventory to make sure requested product is available
- Computes price and any appropriate discounts
- Orders product from a variety of suppliers
- Receive and count product from suppliers
- Prepare orders for shipment to clients and retail locations.
- Schedule products into production
- Ensure deadlines are met/rush orders etc.
- Handles customer complaints or concerns
- Verifies customer information is correct and up-to-date
- Informs customer of shipping date and any possible delays
- Prepares custom online orders
- Reviews orders for accuracy and completion
- Attendance and reliability extremely important

Customer Order Clerk Requirements:
Customer service clerk must have a high school diploma or GED. An applicant with some college coursework or job experience needed. Order clerk must be extremely organized and have the ability to multi-task. You must also be detail oriented and accurate in taking orders and communicating with customers. Strong verbal and written communication skills are essential. Interpersonal skills are also vital, as you will be in constant communication with others.

**Salary**: $16.00-$17.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Winnipeg, MB R3J 3W3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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