Speaker Practice Room Host

3 weeks ago


Vancouver, Canada TED Conferences, LLC Full time

Company Description
At TED, we seek to bridge, include, diversify because we truly believe ideas are for everyone. It is important to us to attract individuals from diverse backgrounds who are curious about the world and interested in helping us spread ideas far and wide.

Job Description*_
This is a short-term, temporary contract role for in-person, onsite support at the TED2023: Possibility conference in Vancouver, BC, Canada._*
**_Y_**_ou may be asked to work some or all of the dates between April 9 and April 21, 2023. The successful applicant will be responsible for any travel, accommodation and meal costs._**
As a speaker practice room host, you’ll act as an ambassador of TED, providing support to TED's speakers and performers throughout their time at the conference.

In this role, you'll be stationed at the speaker practice rooms, assisting speakers when they arrive for their scheduled practice time. You'll manage the use of the practice rooms, tracking when speakers arrive, helping them keep to their allotted time, helping to display their presentations on the monitors in the rooms, and tidying the room after each use. You may also be asked to help with various requests, such as providing schedule and program information, printing scripts, or booking additional practice times. Our goal is to ensure every speaker feels welcomed and cared for.

You’re highly organized and courteous, with prior customer service or talent management experience, and excellent interpersonal and communication skills. Strong knowledge with navigating a PC and Mac computer is an absolute must. You're able to work well under pressure, taking initiative to problem solve and follow up with tasks and requests. You're discreet and tactful, comfortable interacting with high-profile guests and their teams.

**Responsibilities**:

- Customer service or hospitality background is required
- Talent management or event production experience is a strong plus
- Able to stand for long periods, and participate in physical work (lifting equipment or carrying bags/luggage)
- Advanced computer skills: ability to use a Mac and PC computer (access databases, use spreadsheets, etc.)
- Assist with running speakers' presentations: must be able to run both Keynote and PowerPoint presentations
- Strong interpersonal and communication skills
- Proactive and resourceful, easily adaptable
- Critical thinking and problem-solving skills
- Organized and detail-oriented
- Calm, kind and discreet
- Fluent in English. Knowledge of additional languages is a plus

**Qualifications**:

- Greet speakers and performers when they arrive at the conference venue
- Approach all interactions with humility, discretion and care, anticipating needs and staying cognizant of production and speaker schedules to help them manage competing priorities
- Help speakers and performers navigate the venue and answer questions about their personal schedules and conference programming
- Assist with various requests including accommodation, ground transfers, errands and administrative needs
- Help speakers move through preparations before going onstage, and work with the stage management team to adhere to session schedules
- Report and record all issues, comments and feedback to share with the Speaker Experience Team for follow up

Additional Information
All your information will be kept confidential according to EEO guidelines.

**Job Type**: Contract



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