Operations Manager, Nuclear Services

2 weeks ago

Walkerton, Canada Applus+ Full time

Company Bio:
Applus+ is a
**global leader** in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a
**trusted partner** who enhances the quality and safety of our clients’ assets and infrastructures while safeguarding their operations. We deliver this through our technical capabilities,
**innovative approach, and our motivated team** who are committed to operational excellence.

Applus+ has achieved a significant global presence and a leading position in its target markets and regions. As a result, our teams have expanded with 19,000 professionals across the world, attracting the very best talent in the industry.

Together beyond standards.

Position Purpose:
Overall duty of this position is to provide the leadership and operational direction of the Nuclear Services team. The Operations Manager will develop, support and implement strategic plans to grow the business while supporting the organizations profit targets and developing a highly skilled and superior workforce. The Operations Manager will oversee operations of the department, build strong client relationships, increase revenues in the nuclear division and be accountable for the safety of all operational management employees.

Due to the nature of this position there will be on-call and overtime requirements as well as some travel.

This position is available on a hybrid work schedule and requires occasional site visits.

Duties and Responsibilities:

- Maintaining client relations and meeting with customer representatives on a regular basis to receive feedback, address concerns and identify potential development opportunities.
- Building relationships with key business partners in other operating regions and support service departments, ensuring cooperation and collaboration among all the groups.
- Represents the Nuclear Services Department and Applus with outside groups, regulatory bodies, associations and clients.
- Supervising and directing daily operations, including the scheduling of personnel, the allocation of equipment/vehicles and generally all logistics relative to project coordination.
- Actively promoting and proactively modeling the company’s focus on safety when interacting with all employees, clients and the general public.
- Overseeing all aspects of personnel management such as but not limited to recruitment, forecasting, training, mentoring and assignment of technicians through use of planning schedules.
- Ensuring all equipment and vehicles are maintained according to company policy and manufacturer’s specifications, including proper and timely calibrations.
- Assisting in forecasting, budgeting and cost management activities.
- Reviewing daily time tickets, technical reports, weekly payroll entry, and pro forma invoices for completeness and accuracy.
- Ensuring compliance with company and client HSE processes and procedures, including but not limited to timely reporting and correction of potential hazards, near misses, and incidents.
- Overseeing the overall technical quality assurance processes for the region, including the development and approval of technical procedures.
- Assisting in contract management, including preparation of bid proposals, quotations and contract reviews.
- Constantly reviewing and improving internal operations and project management processes to achieve efficiency and effectiveness.
- Staying updated on industry and technological trends, identifying opportunities and developing proposals for improvements or adjustments to Applus services.
- Adheres to organizational policies and procedures, including but not limited to Applus Code of Ethics and Confidentiality Agreements.
- Other duties may be assigned as deemed necessary.

Knowledge and Skills:

- Firmly adheres to the values and ethics of Applus. Exhibits honesty, discretion, confidentiality, and sound judgment.
- Fundamental understanding of industry codes, regulations and practices and strong reporting skills.
- Excellent customer service focus, ability to quickly build strong working relationships with business partners and colleagues.
- Strong verbal and written communication skills matched with the ability to negotiate and build relationships with key stakeholders.
- A sense of urgency, good attention to detail, excellent organizational skills and follow thru, pragmatic, eager to learn.
- Have the ability to establish and maintain effective and professional relationships with other management staff, employees and the general public.
- Adapt in a fast-paced environment with the ability to manage competing priorities and multi-task with mínimal supervision.
- Ability to excel in a team environment.

Education and Work Experience:

- 10+ years’ industry related experience in supervisory management, quality management, project management and/or business analysis.
- Previous supervisory experience i

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