Midnight Cleaner

**Reports to**:

- Manager

**Requirements**:

- Fluent in English
- Proficient reading and writing skills
- Excellent Computer Skills
- Ability to bend, crouch, push and lift up to 50 lbs

**Special Skills**:

- Strong customer service skills

**Responsibilities**:

- Cleaning duties in all areas of club
- Maintain a clean and organized work area
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook

**Meetings**:

- Monthly Department Meetings, Employee Training Meetings