Patient Services Coordinator-oral Surgery

2 months ago

Quispamsis, Canada East Coast Dental Group Full time

Kennebecasis Oral surgery is currently seeking for a **Patient Services Coordinator** to join our team in Quispansis

This is a full-time, permanent position. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let’s talk

You will enjoy:
A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, 4% Vacation and 3 Flex Days, and Continuous Education opportunities.

Working with a progressive company and a supportive and passionate leadership team that is focused on the Employee, Clinician, and Patient experience.

Schedule is Monday to Friday starting at 7:30 am. **No evenings or weekends.**

**You will be accountable to**:

- Address patient requests and needs in a professional manner.
- Respond to patient concerns timely and ensure patient satisfaction.
- Schedule patient appointments and make reminder calls.
- Greet patients, creating a sense of comfort and professionalism.
- Maintain up-to-date patient medical records.
- Obtain insurance information from patients, process patient billings, and collect payments.
- Maintain patient care plans based on assessment information.
- Suggest process improvements to enhance patient services.
- Maintain confidential and secure patient records.

**Your experience and qualifications include**:

- A proven history of demonstrating a positive and empathetic approach to your patients and your team.
- Patience and a willingness to learn.
- Ability to adapt to change.
- Diploma in Medical Office / Office Administration
- 2+yrs' dental office experience
- Highly organized with a strong ability to manage different priorities.
- Ability to work with others and use resources to problem solve.
- Strong customer service skills
- Effective verbal and written communication skills
- Effective collaborator and works well with a team of other clinical practitioners.

ECDG

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Company events
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Office Administration: 2 years (preferred)
- Dental Office: 2 years (preferred)
- Medical Office: 2 years (preferred)

Work Location: In person

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