Data Analyst

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Data Analyst

**What is the opportunity?**

Reporting to the VP of Account Management North America, this position plays a key role in developing and executing upon the Client Management Group’s overall strategy and goals within Capital Markets.

Supporting our data governance and quality controls, as well as actively participating in business and regulatory initiatives that have a significant impact to the firm and our clients. The role is aimed at developing an operational management of data, focused on improving efficiencies, reducing costs whilst also minimizing risk.

Working collaboratively with CMG partners, BCS, Risk, IT and Front office businesses partners throughout the bank, to understand their requirements and relevant business processes in order to deliver change and ultimately improve client service.

**What will you do?**

**BAU**
- Maintain client and account level data in Capital Markets front and back office systems.
- Manage requests from multiple business areas; understand end to end process and trade flows.
- Be consistent, accurate and efficient in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office system
- Ensure that all accounts are cross referenced into the supporting CMG repositories
- Use appropriate tools and exception management processes to ensure data quality.
- Management of data attributes related to regulatory data initiatives
- Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations.
- Engagement with CMG globally regarding initiatives that relate to account management
- Review of CDR to source system reconciliations - perform root cause analysis
- Review of exception queues - perform root cause analysis

**Relationship Management**
- Work collaboratively with business partners, IT and CMG alike.
- Strive to proactively seek out efficiencies in processes.
- Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations.
- Optimize Account Management processes in order to reduce cycle time, manual effort and improve both end user experiences and realize cost savings.
- Linking multiple Functions and processes to a common source of data, reducing operational costs associated with maintaining multiple data silos through a single integrated reference point for trade processing and reporting.
- Maintain documentation outlining data lineage pertaining to all account related reference data in order to support the expansion of operational capabilities across Capital Markets, aiding in the prioritization of process and system enhancements.

**Non BAU/Projects**
- Support delivery of data remediation activities, finding innovative ways to both remediate and implement stronger data quality controls around data environments
- Develop and oversee data quality reporting and ensure senior management is informed of data quality issues and operational risks that are identified as impactful to downstream processes or the business operations.
- Maintain documentation outlining data lineage pertaining to all account related reference data in order to support the expansion of operational capabilities across Capital Markets, aiding in the prioritization of process and system enhancements.

**What you need to succeed?**

**Must-have**
- Graduate degree in Finance or Business preferred
- 1 - 2 years of previous experince
- Excellent Communication skills, Strong PC skills, particularly Microsoft office, ability to work in fast paced environment with frequent distractions and changing priorities, High standards for accuracy and efficiency.
- Demonstrates initiative and seeks to solve problems beyond immediate area of influence
- Ability to maintain strong attention to detail and meet deadlines in high-pressure situations
- Facilitates cross-department information flow and best practice sharing
- Builds and matures relationships across the organization; high level of client focus
- Excellent organizational skills
- Strong verbal and written communication skills

**Nice-to-have**
- Experience with reference data and Capital Markets processes and Operations
- Project team experience in supporting the delivery of components of complex projects

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive an

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