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Manager, Ecommerce
4 weeks ago
**Description**
**Competitive Benefits. Meaningful Extras. Unmatched Value.**
- A place where you can take your career in the direction you want to grow and go
- Flexible work options and summer hours for eligible employees
- Save on gas at stations across Canada, including Chevron, Fas Gas, Ultramar, and Pioneer
- Save on M&M Food Market products
**The Opportunity**:
**Responsibilities**:
- Manages the end-to-end operations of the e-commerce business.
- Establishes strategic objectives by gathering business, operations, financial, vendor, and industry information.
- Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Accomplishes department objectives by managing staff and vendors, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Ensures the brand is well represented across all eCommerce properties by managing content updates.
- Generates data-driven market insights and manages relationships with partners.
- Collaborates with Marketing team to increase awareness of eCommerce programs and web traffic.
- Maintains the technology roadmap, in coordination with an external website development agency, providing prioritization of tasks, activities, and projects to staff and vendors.
- Optimizes conversion through A/B testing, in coordination with external vendor and technology tools.
- Communicates with other departments and store network regarding eCommerce programs and efforts.
- Responds to urgent issues in a timely manner by communicating to other departments, store network, and customers.
- Collaborates with Marketing, Customer Service, Finance, Operations, and other departments in to support a variety of business needs.
- Manage relationships with a variety of third-party fulfillment vendors.
- Provide support to other Marketing areas as required, including Loyalty and Brand Marketing.
**Requirements**:
- 5+ years experience working in a marketing or creative role
- Experience managing people and vendors
- University or college degree
- Strong project management skills with attention to detail
- Proficiency with Google Analytics
- Experience in retail or CPG customer exposure is a requirement
- Experience in the food industry is considered an asset.
This position is hybrid work (minimum 2 days per week in office).
**Humble. Hungry. Smart. **Does this sound like you?**
Do others describe you as someone who seeks diversity - not validation - when approaching decisions and solving problems? A team captain who recognizes and celebrates individual and group wins? Someone who is guided by principles, not rules, and believes mistakes are opportunities for learning and continuous improvement? Someone who recognizes there is more than one way to solve a problem? You sound brilliant to work with
**We Want You To Shine**:
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.
**Belonging Matters. Because You Do**:
Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.
Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately - belonging.
We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.
**The Fine Print**:
