Gas Station Attendant

3 weeks ago

Red Deer, Canada Canadian Mobility Services Full time

**The Role**

Service Champions are responsible for assisting customers, maintaining the appearance of the Gas Bar, and conducting all duties in a safe, professional, and courteous manner. All attendants must be trained in gasoline operations and safety procedures, including those attendants who cover breaks. Primary duties are described below.

**Accountabilities**:
Premium Customer Service
- Serving customers promptly and courteously.
- Explaining Fuel discount programs procedures and savings to customers.
- Answering customer questions knowledgeably.
- Serving customer transactions at the cash register.
- Assisting customers.
- Dispensing fuel for customers (We Serve Locations only).

Environmental
- Taking appropriate precautions to prevent spills.
- Notifying supervisor of any fuel spills or suspected leaks and responding to/or cleaning up spills in accordance with emergency procedures described elsewhere in this manual.

Pricing
- Checking pump displays and signs for price accuracy.

Gas Bar Maintenance
- Completing daily inspection forms and placing completed forms in binder in kiosk.
- Opening and/or closing the Gas Bar including completing daily opening/closing checklists and placing completed forms in binder in kiosk.
- Replenishing windshield washer fluid and ensuring squeegees are in satisfactory condition.
- Stocking paper towel dispensers with paper towels from the kiosk.
- Cleaning surface of pumps and fire extinguisher holders.
- Cleaning card readers at each pump with cleaning card from store.
- Replacing receipt tape in kiosk when required.
- Sweeping area around Gas Bar.
- Ensuring coffee area is clean and stocked.
- Disposing of garbage from trash cans in store’s dumpster.
- Checking spill kit and fire extinguishers to confirm they are accessible and have not been tampered with.
- Replenishing kiosk as directed by the Gas Bar Operator or Team Coordinator.
- Cleaning and sanitizing kiosk, including sweeping and mopping floor, wiping counters, cleaning sinks, washroom, etc.
- Clearing snow and ice from kiosk entrance and in pump island area.
- Report maintenance requirements to management (e.g., burned out bulbs, malfunctioning equipment, damaged equipment).
- Posting “Out of Order” signs on non-functioning equipment.

Fire Safety
- Taking precautions to prevent fires and explosions.
- Responding to fires in accordance with procedures described in the Fire Safety section of this manual.
- Ensuring that vehicle engines are shut off during fueling.
- Ensuring that there is no one smoking on site, including in the kiosk or inside cars.
- Ensuring that flammable materials such as newspapers are not stored within 3 m of the pumps.

Fuel Deliveries
- Following procedures for accepting fuel deliveries.

Container Filling
- Ensuring that only government-approved portable containers are filled with gasoline.
- Ensuring that portable containers are removed from vehicles prior to filling.

Security
- Following security procedures regarding door locks, alarm, CCTV, etc.
- Documenting drive-off incidents.

Health and Safety
- Know and comply with company policies, procedures and practices, and with regulatory requirements such as Occupational Health and Safety, Workers’ Compensation Board, etc.

Financial
- Ensuring proper cash handling procedures are adhered to.

Personal Appearance
- Ensuring personal appearance requirements are met and uniform policy.

**Skills and Requirements**

CMS requires Service Champions to bring excellent customer service skills to ensure the highest quality experience for everyone.
- Applicants must possess 1 year experience in the retail, convenience or the fueling industry;
- All applicants must be fluent operating in a team environment, aligning all behaviours with our Values**:Honest Integrity Respect**

**Job Type**: Part-time

**Benefits**:

- On-site parking

Day range:

- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift

Work setting:

- Convenience store

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

Application deadline: 2024-05-05

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