Assistant Executive Housekeeper

3 months ago

Kananaskis, Canada Pomeroy Lodging Full time

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today
The Role
As Assistant Executive Housekeeper, you will assist leading Housekeeping team taking guest experience within our guest rooms to a new level. Reporting to the Executive Housekeeper, the main responsibilities within this role are to assist in affectively managing employee and housekeeping leader relations, through recruitment, performance reviews, recognition, incentive programs, development plans, and employee engagement & retention. Being aware and focused on the goals of the department through the quality of room cleanliness, productivity, guest service interactions, hallway and public area presentation at all times is key to the success of the incumbent within the role. You are driven by results, as well as being proactive with employee relations and cross departmental communication. You will be held accountable for the safety and security of all associates and their work areas.
**Job duties**:
Reporting to the Executive Housekeeper and the Rooms Division Manager, the primary responsibilities are:
Assists with monthly forecasting of labour and expenses for the department
Holds monthly communication meetings
Maintains GSS, ESS and engagement within the department to Marriott/hotel standards
Held accountable for the cleanliness of all guest rooms and public areas within the hotel
Assists in affectively managing employee and housekeeping leader relations, through recruitment, performance reviews, recognition, incentive programs, development plans, and employee engagement & retention.
Handles guest communication and follows through on any follow-up needed
Monitor and provide feedback to all of the housekeeping leaders in achieving departmental goals.
Follow trends within housekeeping and hospitality to enhance the guest experience and guest rooms
Inspect guest rooms when required
All other duties as assigned
**Employment Experience and Educational Requirements**:
Minimum 2 years previous experience within housekeeping or front office leadership
Able to motivate and influence large teams
Very organized and good with time management
Highly conscious of health and safety within the workplace
Computer skills with proficiency in word, excel, MSI and opera
Excellent communication skills both written and verbal
Proactive individual, being results oriented
Health and Safety is a top priority, including managing a modified work program
**Amazing Perks**:
**Personal days**: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass

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