Receptionist

**Department**: Information Services Team

**Location**: Petawawa Military Family Resource Centre (PMFRC) (Petawawa Ontario is in Eastern Ontario, 170 kilometers northwest of Ottawa)

**Position Type**: Receptionist Full-time
- Permanent Contract Full Time to start February 2023
- Benefits include 2% RRSP matching after first year of employment, vacation, sick leave, health and dental benefits

**Work Schedule**: 37.5 hours per week Monday - Friday 8:00 - 4:00 (Occasional Evenings will be required)

**Salary**: $16.28/hour

**Immediate Supervisor**: Information Services Supervisor

**Language Requirement**:English Mandatory; French a Strong Asset

**Screening Requirement**

Enhanced Reliability, Criminal Record, Vulnerable Sector, IS Security Procurement

**Who We Are**

The Petawawa Military Family Resource Centre (PMFRC) is a non-profit organization with the responsibility of addressing the needs of military families. We provide programs and services that serve, involve, and advocate for our military community, its members and families, and address the unique military lifestyle challenges, resulting in an enhanced quality of life. The PMFRC envisions a community of strong, capable, resilient Canadian Armed Forces families. For more information on who we are, please visit us at CFMWS Website.

**The Role(s)**

Under the direction of the PMFRC Information Services Supervisor, the responsible for the welcoming of community members to the various Petawawa Military Family Resource Centre (PMFRC) facilities. The Receptionist is responsible for all frontline services, including responding to client’s requests and directing them to the applicable resource and/or program area. This position may work out of any one of the PMFRC facilities located on both the North Side and South Side of the Garrison

**Qualifications**
- Grade 12 Diploma or equivalent
- Office Administration or Customer Service Training / Course

**Experience**
- In data entry, record-keeping, and retrieval techniques
- In evidence-based approach for psychosocial services
- In working with a cross-section of the community
- In providing front-line support, responding to inquiries and community concerns In non-violent crisis intervention
- In researching, establishing, sustaining, and fostering a network of community contacts and partnerships
- In providing emotional support

**Conditions of Employment**
- Requirement to be fully vaccinated (two doses of an approved COVID-19 vaccine).
- Adhere to all PMFRC policies and procedures including policies regarding privacy code and confidentiality.
- Participate/ assist with all special events when required.
- Provide proof of any applicable registration with the respective regulatory body if applicable.
- Ability to provide a clear criminal record check, obtain an enhanced reliability security clearance, and vulnerable sector screening (current within 6 months).
- Valid Driver’s license with access to a reliable vehicle for work related travel and requisite driver’s insurance.
- Travel within the County of Renfrew.
- Thorough understanding of Canadian Armed Forces communities, systems, and policies to effectively assist families in accessing appropriate services and supports.

Due to COVID-19 health and safety measures, this position may be required to balance working from home and at the office as required. The selection process and interviews will be done virtually.

**Posting Date**: 10 January 2023

**Closing Date**: 25 January 2023

**Potential Start Date**: February 2023

Should you require accommodation during the selection process, please let the HR Generalist know.

**For more information contact**: HR Generalist 10-16 Regalbuto Ave, Petawawa ON K8H 1L3

The information provided from this competition and the results from this competition may be used to fill other similar positions as a result of internal transitions, or other similar permanent or temporary short-term contracts. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the PMFRC Privacy Policy.

**Job Types**: Full-time, Permanent

**Salary**: $16.28 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Petawawa, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-01-25
Expected start date: 2023-02-06