Birthday Party Host

6 months ago

Vancouver, Canada Science World Full time

**Part-Time Contract**

**(64 hours per month - On-Call Positions)**

**Position: Birthday Party Host**

**Reports to: Managers, Visitor Experience**

Science World is a mission-based, charitable organization that supports the development of STEAM (Science, Technology, Engineering, Art & Design and Math) literacy across British Columbia. Our mission is **_to ignite wonder and empower dreams through science and nature_** and our purpose is **_Science for All._**

Our people are our greatest asset. As part of our team, you will become part of a diverse community that acknowledges everyone’s unique talents and empowers people to do what is right for our visitors and each other. You will work in an environment where we believe in developing our employees and growing their strengths, while focusing on our values: Curious, Playful, Inclusive, Relevant and Collaborative.

**Position Description**:
Reporting to the Visitor Experience Managers, you will be facilitating friendly, fun, awesome, ‘wow’, memorable birthday parties at Science World. Birthday parties are themed, age-appropriate for children and are delivered with our signature Science World flair. Your enthusiasm and inspiration will make every birthday child’s party an unforgettable experience

As a facility, Science World is generally open to the public seven days a week, with some extended evening hours in the summer months. Typical office hours are Monday to Friday 8:30am - 5:30pm, with front-facing and operational teams also working a variety of shifts including weekends, holidays and evenings. Hours of work and other related requirements will be scheduled according to business needs and this may include special events on evenings, weekends and holidays.

**Key Responsibilities**:

- Provide birthday party attendees with friendly, responsive service
- Ensure a safe, clean, secure environment for birthday party attendees
- Assist in the decoration of party rooms, greet party guests, and respond to their needs
- Present 30-minute science demonstrations for up to 50 people
- Facilitate age-appropriate birthday party activities and games
- Ensure sufficient party supplies are available and in working order
- Ensure smooth and timely transitions between parties
- Communicate changes in guest count and food orders
- Perform proficient operation of our ticketing and registration system (Advance Ticket Management System) with the processing and receipt of birthday party fees
- Assist in smooth operation of all ancillary services
- Perform other related duties as required to fulfill any changing business needs of this role

**Important Availability Commitment**:
**Qualifications**:

- Must be responsible, self-motivated, and enthusiastic
- Ability to be flexible, adapt to unexpected situations, and multitask
- Demonstrated ability to work well with children and their adults
- Excellent communication skills and ability to work under strict time constraints
- Previous experience working in customer service, or other relevant experience
- Proven ability to speak and present before audiences of varying size and composition
- Experience using cash registers, ticket terminals, computerized sales systems, databases, and Microsoft Office considered an asset
- Must be available to work **64 hours per month**, including Saturdays and Sundays, and occasional weekday evenings
- Must be physically able to safely lift at least 12 kg

This is a unionized position represented by CUPE 1004. The rate for this role is $17.61/hour plus 4% vacation pay.

After successfully completing probation, will be eligible to join the Voluntary RRSP/TFSA Plan and receive paid time off (sick, wellness days).

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