General Helper

Job description

**MicroAge Kitchener** is seeking a **General Helper** to join our IT Services team assisting clients in the Kitchener/Waterloo/Guelph/Milton Area.
- A car allowance or compensation for use of your own vehicle is provided if working at remote locations.
- Standard employee benefits are available after 3 months.
- Owning your own vehicle is required.
- Valid driver's license
- A laptop will be provided.

**Duties & Responsibilities**
- Work as part of our team to install computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware with the support of a trained technican either at the customer’s facility or prep at our location.
- Boots on the Ground - Delivery and intial installer.
- Act as point of contact for desktop and laptop support and troubleshooting for Managed Service clients.
- Support Adminstrative & Technical Team as needed.
- Some specialized tasks may require on-the job training
- Perform any other duties as assigned.

**Experience, Skills & Competencies**
- Technology Enthusist
- Excellent prioritizing and communication skills
- Customer service oriented, professional, courteous with a positive approach
- Execute daily work instructions received from Supervisor in a timely manner.
- Communicate effectively with customers, co-workers, and supervisors.
- High School Diploma (OSSD)
- Physical ability to carry and maneuver hardwear or equipment.
- Good manual & technical skills
- Highly self-motivated and self-directed to keep current with the newest technology.
- Experience with hardware installation (an asset)
- Experience with software installation (an asset)

Work hours will be 9am to 5pm. Expectation will be to work from the main office daily and provide onsite services to customers as required.

MicroAge welcomes all qualified applicants to apply.

This is an EXCELLENT Oppertunity for an indivdual looking to develop their IT skills and wants to acquire their CompTIA A+. We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

**Job Types**: Full-time, Permanent

**Salary**: From $15.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Cambridge, ON: reliably commute or plan to relocate before starting work (preferred)