Clerk Iii, Oncology

2 weeks ago

Burlington, Canada Joseph Brant Hospital Full time

**Posted Date**:
***
- 1/9/2023**Closing Date**:
***
- 1/16/2023**Functional Discipline**:
***
- Oncology Clinic & Ambulatory Care- Job Posting #:203702
- Position Available: CLERK III
- Status: Casual/Relief (0.1 FTE) -This position falls under the PT Collective agreement.
- Department: Surgery - Oncology Clinic
- Union: C.U.P.E.
- Shifts: Days
- Rate of pay: $24.65 - $25.65- ABOUT JOSEPH BRANT HOSPITAL:

- Joseph Brant Hospital (JBH) is a full-service community teaching hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. It is honoured to be recognized as one of Hamilton Niagara's Top Employers for eight (8) consecutive years, with a skilled staff of 194 physicians, 1,911 full
- and part-time staff and more than 700 volunteers.
- JBH is a Clinical Education site in conjunction with McMaster University, and designated as an Academic Community Teaching Hospital. Its expanded campus includes the state-of-art Michael Lee-Chin & Family Patient Tower, featuring a new Emergency Department, 172 acute inpatient beds, 9 new Operating Rooms and post-anaesthetic care unit to support expanded medical, surgical and outpatient services. JBH is also a partner member of the Burlington Ontario Health Team.- RESPONSIBILITIES:

- The Clerk III in the Oncology Clinic will be responsible for patient scheduling, co-ordination and dissemination of general information, reception, and other clerical activities within the Department:
- Answers telephone, relays messages, liaise between staff, physicians and public.
- Schedules appropriate patient appointment(s) and books diagnostic tests and procedures.
- Notifies patient of test appointments and procedures and/or changes when required.
- Completes requisitions for tests and scans and forwards as required.
- Identifies missing pertinent data and obtains it prior to the appointment.
- Cancels and reschedules appointments due to clinic cancellations or changes in physician schedules.
- Communicates by phone or fax to various hospital departments and the community to request or receive information as required.
- Communicates to patients and families with care and concern.
- Maintains inventory of stationary supplies and replenishes as necessary.
- Performs other duties as required.

QUALIFICATIONS:
- Medical Office Administration Diploma or equivalent; knowledge gained through past experience.
- Advanced computer skills in Meditech including Community Wide Scheduling, MOSAIQ and Microsoft Suite required, with a working knowledge of office procedures.
- Demonstrated accurate typing skills with typing speed of at least 40 w.p.m. is required (testing will be conducted).
- Demonstrated working knowledge of medical terminology and accurate spelling is required.
- Demonstrated excellent telephone manner and communication skills (written and verbal).
- Excellent interpersonal skills; ability to assist the public in a pleasant, helpful and confidential manner.
- Ability to set priorities and manage multiple tasks is essential.
- Demonstrated reliable attendance, punctuality, availability and performance required.- Any information obtained during the recruitment process will be used for employment recruitment only, and not for any other purpose.
- At Joseph Brant Hospital, we are committed to diversity and inclusion as we continue and expand our efforts to become a more inclusive workplace. We welcome and encourage applicants from all diverse and underrepresented groups to apply.

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